Social EngineeringTechnologyInformationPhishingStolen CredentialsTargetedEmployee Data InvolvedIdentity (basic)Government IDFinancialMediumContained

Solera Holdings, Inc.

bd_c8e2306ac6f24a21 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 31, 2017

Filed

May 5, 2017

To disclose

5 weeks

Affected

33state residents only

Linked

2 filings

Confidence

67%

Full breach record for Solera Holdings, Inc. →3 incidents on file

Solera Holdings, Inc. reported a phishing incident affecting 33 Washington residents. An employee provided W-2 data (SSN, name, address, wage info) to an impersonator. Solera engaged forensic investigators, notified the FBI/IRS, and provided 2 years of credit monitoring. This is a supplemental notice to the WA AG.

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Incident timeline

discovery → filing · 5 weeks / 35 days

Mar 31, 2017

Discovered

May 5, 2017

Filed

vs. sector median

13 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_1918ee54e27b53be2017-05-05Verified

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: Solera Holdings, Inc.
norm: solera holdings
Industry: Technologyllm

Discovered: Mar 31, 2017
Materiality determined: —
Notification sent: Mar 30, 2017
Affected individuals: 33state-resident count only
Data types: Identity (basic)Government IDFinancial
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the IRSNotified the FBI
Initial access: phishing_link

During the incident: Engaged an independent computer forensic firm to assist with an investigation
Notified impacted persons
Reported this matter to the IRS, FBI, and other authorities
Convened an incident response team
Engaged external advisors to perform a forensic investigation
Changes made: Implementing employee phishing awareness campaigns
Mandatory cyber security training for employees
Implemented strict controls regarding the sharing of personal or sensitive information within the human resources department
Offered two years of complimentary credit monitoring to all affected individuals
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 5 · first

Washington State AGMay 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9698.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 5, 2017
Raw hash: ab9b2f7846a05cdb61a770de6106d9fd1a5df9647dd34c3a83007fe048a914dc

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNorton Rose Fulbright US LLP

Victim entitySolera Holdings, Inc.

Incidentdiscovered Mar 31, 2017

Stated responseEngaged an independent computer forensic firm to assist with an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com