PhysicalTelecom & MediaInformationTheftCustomer Data InvolvedIdentity (basic)Government IDMediumActive

CHARTER COMMUNICATIONS, INC.

bd_c7b48b1a98241382 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 14, 2008

Filed

Aug 5, 2008

To disclose

22 days

Affected

15state residents only

Linked

2 filings

Confidence

67%

Full breach record for CHARTER COMMUNICATIONS, INC. →7 incidents on file

Charter Communications reported the theft of 12 laptops from its Greenville, SC office on July 14, 2008. One laptop contained PII (names, SSNs, driver's licenses) for 15 current and former employees residing in New Hampshire. Charter notified law enforcement, engaged Kroll for credit monitoring, and sent notifications to affected individuals.

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Incident timeline

discovery → filing · 22 days

Jul 14, 2008

Discovered

Aug 5, 2008

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_75b9a3a7c893f3282008-08-11 · +6dVerified

Name: CHARTER COMMUNICATIONS, INC.
norm: charter communications
Domain: charter.com

Name: CHARTER COMMUNICATIONS, INC.
norm: charter communications
Domain: charter.com
Industry: Telecom & Mediallm

Discovered: Jul 14, 2008
Materiality determined: —
Notification sent: Aug 6, 2008
Affected individuals: 15state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: Notified Attorney General Kelly A. Ayotte

During the incident: Notified the Greenville, South Carolina Sheriffs Department
Initiated an internal investigation
Formed an internal rapid response team
Engaged Kroll, Inc. to provide the affected individuals access to its ID TheftSmart service
Changes made: Reviewed and reinforced its security and records management policies
Fortified the security measures that are in place
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 days(22 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGAug 5 · first · this page

Massachusetts State AG+6d

Pattern: first filing Aug 5 (NH), last Aug 11 (MA) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/charter-communications-20080805.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 5, 2008
Raw hash: d9b91200bd1f5bb9bfc326f5a489aea3e160b3e21a441e199c7875c652c9c089

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCHARTER COMMUNICATIONS, INC.

Victim entityCHARTER COMMUNICATIONS, INC.

Incidentdiscovered Jul 14, 2008

Stated responseNotified the Greenville, South Carolina Sheriffs Department

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov