MisuseTelecom & MediaInformationPrivilege AbuseEmployee Data InvolvedTargetedIdentity (basic)Government IDMediumResolved

AT&T INC.

bd_c77255481eca642b · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Apr 20, 2015

To disclose

—

Affected

80state residents only

Linked

3 filings

Confidence

66%

Full breach record for AT&T INC. →19 incidents on file

AT&T notified NH AG of vendor call center breaches in Colombia and Philippines (Feb-Jul 2014). Vendor employees accessed accounts to obtain device unlock codes. 80 NH residents affected; 17 may have had full SSN accessed. No evidence of identity theft. AT&T changed unlock policy, enhanced security, terminated vendor sites, and offered 1 year credit monitoring.

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Incident timeline

Feb 1, 2014

Begins

Apr 20, 2015

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_237195aad9689e9e2015-04-21 · +1dVerified
California State AGbd_0a9f6e0692a2bbdc2015-04-23 · +3dCandidate

Name: AT&T INC.
norm: at t
Domain: att.com

Name: AT&T INC.
norm: at t
Domain: att.com
Industry: Telecom & Mediallm

Discovered: —
Breach occurred: Feb 1, 2014 – Jul 31, 2014
Materiality determined: —
Notification sent: Apr 20, 2015
Affected individuals: 80state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: InternalFinancial
Regulator citations: AT&T and the FCC entered into a Consent Decree relating to that Mexico breach, as well as to data breaches at vendor call centers in Colombia and the Philippines
Initial access: insider_action

During the incident: Offering one year of free credit monitoring services for one year
Changing its device unlock policy so that customer information is no longer needed to obtain a device unlock code
Enhancing existing security measures and developing new security measures
Terminating vendor sites where these incidents occurred
Changes made: Changed its device unlock policy so that customer information is no longer needed to obtain a device unlock code
Enhancing existing security measures and developing new security measures
Terminating vendor sites where these incidents occurred
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGApr 20 · first · this page

Massachusetts State AG+1d

California State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/att-20150420.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 20, 2015
Raw hash: 049e40ae17937fcb751039b906feda46b1a9e6cdb909dd6136e82f167a4ac7ea

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityAT&T INC.

Victim entityAT&T INC.

IncidentInsider

Stated responseOffering one year of free credit monitoring services for one year

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov