HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Financial accountLowContained

Bluestem Brands, Inc.

bd_c64d2e5efabfebe3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 13, 2017

Filed

May 8, 2017

To disclose

25 days

Affected

11state residents only

Linked

5 filings

Confidence

66%

Full breach record for Bluestem Brands, Inc. →2 incidents on file

Bluestem Brands (Fingerhut/Gettington) filed a supplemental notice with NH AG regarding a data incident. Attackers used compromised credentials from third-party sites to access customer accounts between April 18-30, 2017. 11 NH residents affected. Data included names, addresses, emails, phone numbers, and credit account numbers. Bluestem blocked access, re-issued credit numbers, and notified customers.

J jump to incidentP pin to compareR raw source

Incident timeline

Apr 18, 2017

Begins

May 8, 2017

Filed

vs. sector median

5 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_a5699ba08cf4807d2017-04-13 · +25dCandidate
California State AGbd_d5010f50502fedc62017-04-13 · +25dVerified
New Hampshire State AGbd_dc31d724075bdd082017-04-13 · +25dVerified
Massachusetts State AGbd_674a80d32ecde53a2017-04-06 · +32dVerified

Name: Bluestem Brands, Inc.
norm: bluestem brands

Name: Bluestem Brands, Inc.
norm: bluestem brands
Industry: Retail & Consumerllm

Discovered: Apr 13, 2017
Breach occurred: Apr 18, 2017 – Apr 30, 2017
Materiality determined: —
Notification sent: May 8, 2017
Affected individuals: 11state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Updated the New Hampshire Office of the Attorney General on a previously notified incident
Initial access: valid_credentials

During the incident: Blocked access to the affected web accounts
Stopped any attempted purchases
Placed a fraud hold on the accounts
Re-issued the customers a new number
Issued a prominent banner message on its website reminding customers of the importance of periodic password changes
Changes made: Issued a prominent banner message on its website reminding customers of the importance of periodic password changes in variation, strength, and complexity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 4 states

View merged incident ↗

Massachusetts State AGApr 6 · first

Montana State AG+7d

California State AG+7d

New Hampshire State AG+7d

New Hampshire State AG+32d · this page

Pattern: first filing Apr 6 (MA), last May 8 (NH) — a 32-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/bluestem-brands-20170508.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 8, 2017
Raw hash: aa92f09a9d218a19202d3e2c56a26439b042bd0dcd0abde9b77013fa95ef84f1

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityBluestem Brands, Inc.

Victim entityBluestem Brands, Inc.

Incidentdiscovered Apr 13, 2017

Stated responseBlocked access to the affected web accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov