DisclosureLens
HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedFinancial accountIdentity (basic)LowContained

Four Seasons Hotels Limited

bd_c584c626ce77fb93 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 6, 2017

To disclose

4 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

65%
Full breach record for Four Seasons Hotels Limited

Four Seasons Hotels Limited notified California residents of a data breach involving its third-party reservation provider, Sabre. An unauthorized party obtained account credentials to Sabre's central reservations system, accessing unencrypted payment card information (cardholder name, number, expiration date, and potentially security code) and basic identity information (name, email, phone, address) for a subset of reservations. The unauthorized access occurred between August 10, 2016, and March 9, 2017. Four Seasons was notified on June 6, 2017. Sabre contained the incident, revoked access, and engaged cybersecurity experts. No evidence of data exfiltration was found, but it remains a possibility. Reservations made directly with Four Seasons were not affected.

Incident timeline

undetected · 300 days
discovery → filing · 4 weeks / 30 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 6, 2017

Filed

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Filing propagation · 5 filings · 5 states

View merged incident ↗
Washington State AGJul 6 · first
California State AGJul 6 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.