MisuseFinancial ServicesFinanceData MishandlingEmployee Data InvolvedIdentity (basic)Financial accountLowResolved

Provident Bank

bd_be13513db579cd9f · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Oct 17, 2018

To disclose

—

Affected

1state residents only

Confidence

68%

Full breach record for Provident Bank →6 incidents on file

Provident Bank notified the NH Attorney General that an employee at a NH branch accidentally deposited a check intended for a different business customer into the wrong account. This error exposed the affected customer's name, address, and account number. The error was corrected, and staff were retrained on handling bill pay envelopes.

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Incident timeline — partial

? — ?

Breach window unknown

Oct 17, 2018

Filed

No interval is drawn: no breach start or discovery date is on record for this filing.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Provident Bank
norm: provident bank

Name: Provident Bank
norm: provident bank
Industry: Financial Servicesllm

Discovered: —
Materiality determined: —
Notification sent: Oct 12, 2018
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: Notified New Hampshire Office of the Attorney General Consumer Protection and Antitrust Bureau

During the incident: The Head of Retail had an email sent out to all of Retail informing them of how the bill pay company sends checks
Branches will use extra caution when receiving these envelopes and making the check deposits
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/provident-bank-20181017.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 17, 2018
Raw hash: 16129ab90caeaa06928b7d856b4928b753743c803c3bf07533e400ea8df7dff6

Reporting entityProvident Bank

Victim entityProvident Bank

IncidentInsider

Stated responseThe Head of Retail had an email sent out to all of Retail informing them of how the bill pay company sends checks

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov