HackingProfessional ServicesProfessional ServicesData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Fenn Termite and Pest Control

bd_bde86c95335163b7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 27, 2023

Filed

Dec 14, 2023

To disclose

16 weeks

Affected

1state residents only

Confidence

66%

Full breach record for Fenn Termite and Pest Control →3 incidents on file

Fenn Termite and Pest Control notified New Hampshire residents of a security incident where an unauthorized party accessed network files on or about August 25, 2023. The company discovered unusual activity on August 27, 2023, disconnected servers, and engaged forensic specialists. One NH resident was notified on December 4, 2023. Affected data included names, addresses, and government IDs. Credit monitoring via Experian was offered.

J jump to incidentP pin to compareR raw source

Leak gap clock⏱ Leak >90d16 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 2 days

discovery → filing · 16 weeks / 109 days

Aug 25, 2023

Begins

Aug 27, 2023

Discovered

Dec 14, 2023

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

A leak claim by dispossessor about this victim predates this filing by 105 days.View originating leak claim

Name: Fenn Termite and Pest Control
norm: fenn termite and pest control
Domain: fennpest.com

Name: Fenn Termite and Pest Control
norm: fenn termite and pest control
Domain: fennpest.com
Industry: Professional Servicesllm

Discovered: Aug 27, 2023
Breach occurred: Aug 25, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 4, 2023
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1119 Automated Collection
Threat actor: External
Regulator citations: providing written notice of this incident to relevant state regulators
Initial access: exploit_public_facing

During the incident: Disconnected the impacted servers and workstations
Began an investigation into the nature and scope of the activity with the assistance of third-party forensic specialists
Undertook a lengthy and comprehensive review of the impacted data
Implemented additional technical security measures
Reviewing and enhancing existing policies and procedures
Providing access to credit monitoring services for , through Experian
Changes made: Implemented additional technical security measures designed to prevent and mitigate recurrence of this type of incident
Reviewing and enhancing existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(109 days from discovery to filing)
Compliance flags: Leak >90d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/fenn-termite-pest-control-20231214.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 14, 2023
Raw hash: 5ae2eef6034c162e212a0081a4fd79427cf6eb4f50ecfbb2b6d6fa3135408c9b

Reporting entityFenn Termite and Pest Control

Victim entityFenn Termite and Pest Control

Incidentdiscovered Aug 27, 2023

Stated responseDisconnected the impacted servers and workstations

ComplianceLeak >90d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov