HackingTransportation & LogisticsTransportationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDHighContained

U-Haul International, Inc.

bd_bc9049d2d7ad3937 · schema v1 · pii pii-v1

Severity

High

Discovered

Dec 5, 2023

Filed

Feb 22, 2024

To disclose

11 weeks

Affected

16,460state residents only

Linked

9 filings

Confidence

71%

Full breach record for U-Haul International, Inc. →4 incidents on file

U-Haul International, Inc. notified Washington AG that unauthorized parties used legitimate credentials to access a customer reservation system between July 20 and October 2, 2023. The breach exposed names, DOBs, and driver's license numbers of 16,460 Washington residents. U-Haul engaged forensic investigators, reset passwords, and offered one year of credit monitoring.

J jump to incidentP pin to compareR raw source

Washington clock⏱ WA AG >30d11 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 138 days

discovery → filing · 11 weeks / 79 days

Jul 20, 2023

Begins

Dec 5, 2023

Discovered

Feb 22, 2024

Filed

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

California State AGbd_1819513f52a2ee752024-02-22Candidate
New Hampshire State AGbd_21049826afecbe0c2024-02-22Verified
Massachusetts State AGbd_4db35a964d6781592024-02-22Verified
Indiana State AGbd_700fc89b40abfc602024-02-22Verified

Show 4 more filings ↓up to 21d gap

Oregon State AGbd_a4861d7cc89712be2024-02-22Verified
Maine State AGbd_bd22cab7f871d7212024-02-22Verified
Vermont State AGbd_eaed14df91a513cc2024-02-22Verified
Illinois State AGbd_3010c398a2d854e72024-02-01 · +21dVerified

Name: U-Haul International, Inc.
norm: u haul

Name: U-Haul International, Inc.
norm: u haul
Industry: Transportation & Logisticsllm

Discovered: Dec 5, 2023
Breach occurred: Jul 20, 2023 – Oct 2, 2023
Undetected for: 138 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 22, 2024
Affected individuals: 16,460state-resident count only
Data types: Identity (basic)Government ID
Data elements: NameDriver's licence numberDate of birth
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle 100-199dexposure 1-99d
WA-stated discovery: Found after the fact
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Initiated their response protocol
A cybersecurity firm was engaged to conduct an investigation
Began mailing notification letters to the Washington residents
Established a dedicated, toll-free call center
Changes made: Changing passwords for affected accounts
Implementing additional security safeguards and controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(79 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Illinois State AGFeb 1 · first

California State AG+21d

New Hampshire State AG+21d

Massachusetts State AG+21d

Indiana State AG+21d

Oregon State AG+21d

Maine State AG+21d

Vermont State AG+21d

Washington State AG+21d · this page

Pattern: first filing Feb 1 (IL), last Feb 22 (WA) — a 21-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA28038.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 22, 2024
Raw hash: 931642d8264a79d90e386933d93b1acd6881f1c3096a4fa5bb631603712da538

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityU-Haul International, Inc.

Victim entityU-Haul International, Inc.

Incidentdiscovered Dec 5, 2023

Stated responseInitiated their response protocol

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com