HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedFinancial accountIdentity (basic)Government IDMediumContained

CHICK-FIL-A, INC.

bd_bc7a098ca8f8cb36 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 19, 2026

Filed

Jul 20, 2026

To disclose

4 weeks

Affected

39state residents only

Linked

4 filings

Confidence

65%

Full breach record for CHICK-FIL-A, INC. →2 incidents on file

Chick-fil-A, Inc. notified Massachusetts customers of a data security incident involving unauthorized access to Chick-fil-A One accounts. Between June 17 and 19, 2026, attackers used stolen credentials from a third-party source to access customer data, including names, emails, membership numbers, and partial credit card details. Chick-fil-A reset passwords, removed stored payment methods, and restored account balances.

J jump to incidentP pin to compareR raw source

Massachusetts clock⏱ MA AG >30d4 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 2 days

discovery → filing · 4 weeks / 31 days

Jun 17, 2026

Begins

Jun 19, 2026

Discovered

Jul 20, 2026

Filed

vs. sector median

4 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Vermont State AGbd_8778e71dddebf90c2026-07-20Verified
Nebraska State AGbd_ccfa79c0c2c592792026-07-20Verified
Texas State AGbd_fd713c5d5227ef602026-07-21 · +1dCandidate

Name: CHICK-FIL-A, INC.
norm: chick fil a

Name: CHICK-FIL-A, INC.
norm: chick fil a
Industry: Retail & Consumerllm

Discovered: Jun 19, 2026
Breach occurred: Jun 17, 2026 – Jun 19, 2026
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 20, 2026
Affected individuals: 39state-resident count only
Data types: Financial accountIdentity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Forced log-outs of affected accounts
Removed any stored payment methods
Restored impacted customers’ Chick-fil-A One account balances
Added rewards to affected customers’ accounts
Reset affected customers’ passwords
Changes made: Enhanced security, monitoring, and fraud controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: MA AG >30d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Vermont State AGJul 20 · first

Nebraska State AGJul 20 · first

Massachusetts State AGJul 20 · first · this page

Texas State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-1188-chick-fil-a-inc/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 20, 2026
Raw hash: c12ad7cd9642c409733910d4508d4c4e89fd2386821aff4f77d7a101cfa341ff

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityCHICK-FIL-A, INC.

Victim entityCHICK-FIL-A, INC.

Incidentdiscovered Jun 19, 2026

Stated responseForced log-outs of affected accounts

ComplianceMA AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov