HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedFinancial accountIdentity (basic)Government IDMediumContained

CHICK-FIL-A, INC.

bd_bc7a098ca8f8cb36 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 19, 2026

Filed

Jul 20, 2026

To disclose

4 weeks

Affected

39state residents only

Linked

5 filings

Confidence

65%

All records for CHICK-FIL-A, INC. →2 incidents on file

Account takeover notice

CHICK-FIL-A, INC. notified customers of unauthorized access to their accounts. The filing says: “Following a careful investigation, we determined that unauthorized parties launched an automated attack against our website and mobile application between June 17 and June 19, 2026 using account credentials (e.g., email addresses and passwords) obtained from a third-party source.”

Chick-fil-A, Inc. notified Massachusetts customers of a data security incident involving unauthorized access to Chick-fil-A One accounts. Between June 17 and 19, 2026, attackers used stolen credentials from a third-party source to access customer data, including names, emails, membership numbers, and partial credit card details. Chick-fil-A reset passwords, removed stored payment methods, and restored account balances.

J jump to incidentP pin to compareR raw source

Massachusetts clock⏱ MA AG >30d4 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 2 days

discovery → filing · 4 weeks / 31 days

Jun 17, 2026

Begins

Jun 19, 2026

Discovered

Jul 20, 2026

Filed

vs. sector median

5 wks faster

This filing is one of 5 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Vermont State AGbd_8778e71dddebf90c2026-07-20Verified
Indiana State AGbd_922d5191bace12352026-07-20Verified
Nebraska State AGbd_ccfa79c0c2c592792026-07-20Verified
Texas State AGbd_fd713c5d5227ef602026-07-21 · +1dCandidate

Name: CHICK-FIL-A, INC.
norm: chick fil a

Name: CHICK-FIL-A, INC.
norm: chick fil a
Industry: Retail & Consumerllm

Discovered: Jun 19, 2026
Account access: Jun 17, 2026 – Jun 19, 2026
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 20, 2026
Affected individuals: 39state-resident count only
Data types: Financial accountIdentity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Forced log-outs of affected accounts
Removed any stored payment methods
Restored impacted customers’ Chick-fil-A One account balances
Added rewards to affected customers’ accounts
Reset affected customers’ passwords
Changes made: Enhanced security, monitoring, and fraud controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: MA AG >30d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Vermont State AGJul 20 · first

Indiana State AGJul 20 · first

Nebraska State AGJul 20 · first

Massachusetts State AGJul 20 · first · this page

Texas State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-1188-chick-fil-a-inc/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 20, 2026
Raw hash: c12ad7cd9642c409733910d4508d4c4e89fd2386821aff4f77d7a101cfa341ff

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCHICK-FIL-A, INC.

Victim entityCHICK-FIL-A, INC.

Incidentdiscovered Jun 19, 2026

Stated responseForced log-outs of affected accounts

ComplianceMA AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov