HackingFinancial ServicesFinanceCustomer Data InvolvedFinancial accountFinancial credentialsMediumResolved

CITIZENS BANK OF WEST VIRGINIA, INC.

bd_bc23bdd310a420a2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 1, 2024

Filed

Mar 18, 2024

To disclose

7 weeks

Affected · nationwide

35,10510 in this filing

Linked

6 records

Confidence

50%

Full breach record for CITIZENS BANK OF WEST VIRGINIA, INC. →

Citizens Bank of West Virginia experienced an external system breach on November 15, 2023, discovered on February 1, 2024. The breach compromised financial account numbers or credit/debit card numbers along with their access codes. 10 Maine residents were affected out of a total of 35,105 individuals. The bank notified affected consumers on March 18, 2024, and offered one year of complimentary credit monitoring services through Experian.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Feb 1, 2024 → Filed with AG Mar 18, 202446d ⏱ ME AG >30d7 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 78 days

discovery → filing · 7 weeks / 46 days

Nov 15, 2023

Begins

Feb 1, 2024

Discovered

Mar 18, 2024

Filed

vs. sector median

2 wks faster

This filing is one of 6 records about the same incident.View merged incident

A leak claim by lockbit_3 about this victim was first seen 102 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Ransomware claims (2)

Leak Sitedispossessorbd_335fe9c2aba9e0a32023-12-11 · +98dVerified by operator
Leak Sitelockbit_3bd_1d6045a4dd420ca92023-12-07 · +102dVerified by operator

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_6b481acb911467b32024-03-18Candidate
Massachusetts State AGbd_835951441276c2032024-03-18Verified
Vermont State AGbd_b9113a8224952e642024-03-18Verified

Name: CITIZENS BANK OF WEST VIRGINIA, INC.
norm: citizens bank of west virginia
Domain: citizenswv.com

Name: CITIZENS BANK OF WEST VIRGINIA, INC.
norm: citizens bank of west virginia
Domain: citizenswv.com
Industry: Financial Servicesllm

Discovered: Feb 1, 2024
Breach occurred: Nov 15, 2023
Undetected for: 78 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 18, 2024
Affected individuals: 35,105state + nationwide
Data types: Financial accountFinancial credentials
Data elements: Financial account number
Attack vector: Unauthorized Access

Changes made: Although we are not aware of any instances of fraud or identity theft, we are offering a complimentary one-year membership of Experian IdentityWorksSM Credit 3B. This product helps detect possible misuse of personal information and provides identity protection services focused on immediate identification and resolution of identity theft.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(46 days from discovery to filing)
Compliance flags: ME AG >30d · 46dLeak >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Feb 1, 2024
→ Filed with AG: Mar 18, 2024
46d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Feb 1, 2024 → Filed with AG: Mar 18, 2024	46d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGMar 18 · first

Massachusetts State AGMar 18 · first

Vermont State AGMar 18 · first

Maine State AGMar 18 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/88f99d15-be9b-4478-8555-45ab5e9f9a9a.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 18, 2024
Raw hash: f751076b9019544e60fb6a9d7f3e92d877867053965b80b860aae95b5dd1472c

Linked disclosures

Ransomware claims (2)

Regulatory filings (3) · sorted by filing gap

Reporting entityCITIZENS BANK OF WEST VIRGINIA, INC.

Victim entityCITIZENS BANK OF WEST VIRGINIA, INC.

Incidentdiscovered Feb 1, 2024

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov