MisuseFinancial ServicesFinancePrivilege AbuseCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowContained

SALLIE MAE BANK

bd_ba665e5b9f209787 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Nov 11, 2016

To disclose

—

Affected

1state residents only

Confidence

66%

Full breach record for SALLIE MAE BANK →13 incidents on file

Sallie Mae Bank notified the NH Attorney General that an employee of a third-party vendor accessed the personal and financial information of one New Hampshire resident on June 22, 2016. The compromised data included name, address, credit card number, expiration date, and security code. The bank contained the access, contacted law enforcement, and offered 12 months of credit monitoring to the affected individual.

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Incident timeline

Jun 22, 2016

Begins

Nov 11, 2016

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: SALLIE MAE BANK
norm: sallie mae bank
Domain: salliemae.com

Name: SALLIE MAE BANK
norm: sallie mae bank
Domain: salliemae.com
Industry: Financial Servicesllm

Discovered: —
Breach occurred: Jun 22, 2016
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Insider
Threat actor: Partner
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: trusted_relationship

During the incident: Took action to prevent this individual from gaining further access to information regarding our customers and our systems
Law enforcement was contacted
Offered our full cooperation in their investigation
Affected individual received notification of the potential improper usage
Offered an opportunity to enroll in a complimentary 12 months of credit monitoring plan
Changes made: Enhancing our security policies and procedures to protect Sallie Mae customer information
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/salliemae-20161111.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 11, 2016
Raw hash: e24ea80d250d77d4d17b690984cdc6bcc4ba966a21e50302ad64cf5a3e4fa0df

Reporting entitySALLIE MAE BANK

Victim entitySALLIE MAE BANK

IncidentInsider

Stated responseTook action to prevent this individual from gaining further access to information regarding our customers and our systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov