Social EngineeringHealthcareProfessional ServicesHealthcarePhishingCustomer Data InvolvedTargetedIdentity (basic)Government IDHealth (basic)PHIMediumContained

North America Administrators, L.P.

bd_b9e3f4f73f6498c2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 30, 2018

Filed

May 11, 2018

To disclose

6 weeks

Affected

2state residents only

Confidence

66%

Full breach record for North America Administrators, L.P. →

North America Administrators, LP (NAA) notified the NH Attorney General of a phishing incident affecting 2 NH residents. Unauthorized access to employee email accounts occurred Jan 7-24, 2018. NAA discovered the incident on March 30, 2018, and notified affected members on May 11, 2018. Data exposed included names, SSNs, and medical info. NAA engaged forensic investigators, implemented MFA, and provided credit monitoring.

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Incident timeline

undetected · 82 days

discovery → filing · 6 weeks / 42 days

Jan 7, 2018

Begins

Mar 30, 2018

Discovered

May 11, 2018

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: North America Administrators, L.P.
norm: north america administrators

Name: North America Administrators, L.P.
norm: north america administrators
Industry: HealthcarellmProfessional Servicesllm

Discovered: Mar 30, 2018
Breach occurred: Jan 7, 2018 – Jan 24, 2018
Undetected for: 82 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 11, 2018
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Data elements: Social Security numberMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1114 Email CollectionT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: phishing_link

During the incident: Completed its investigation of a suspected phishing incident with the assistance of a leading cyber security firm
Took immediate steps to secure the account
Conducted an internal investigation
Engaged a leading cyber security firm to perform an investigation
Provided written notification to the group health plans
Notified potentially affected members
Changes made: Enhanced its existing network and email security
Implementing multi-factor authentication
Upgrading its security center
Providing education and training to its employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/north-america-20180511.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 11, 2018
Raw hash: cb3ec792e12353bcf2a005f58886adf7eb52aeed78c3dcff8d1c4d05475aafb0

Reporting entityNorth America Administrators, L.P.

Victim entityNorth America Administrators, L.P.

Incidentdiscovered Mar 30, 2018

Stated responseCompleted its investigation of a suspected phishing incident with the assistance of a leading cyber security firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov