PhysicalProfessional ServicesFinancial ServicesProfessional ServicesTheftSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDHealth (basic)MediumActive

SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.

bd_b9aa2187f3c5185d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 3, 2012

Filed

Mar 20, 2012

To disclose

11 weeks

Affected

1state residents only

Confidence

64%

Full breach record for SEDGWICK CLAIMS MANAGEMENT SERVICES, INC. →7 incidents on file

Sedgwick Claims Management Services, Inc. issued a supplemental breach notification to New Hampshire regarding a theft of backup media from third-party vendor Impairment Resources. The break-in occurred on Dec 31, 2011, discovered Jan 3, 2012. Data potentially included names, SSNs, and medical info. One NH resident affected. Sedgwick offers 1 year of credit monitoring.

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Incident timeline

undetected · 3 days

discovery → filing · 11 weeks / 77 days

Dec 31, 2011

Begins

Jan 3, 2012

Discovered

Mar 20, 2012

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.
norm: sedgwick claims management

Name: SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.
norm: sedgwick claims management
Industry: Professional ServicesllmFinancial Servicesllm

Discovered: Jan 3, 2012
Breach occurred: Dec 31, 2011
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 20, 2012
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberMedical information
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: Notified NH Attorney General
Third party: via Impairment Resources

During the incident: Offering all claimants one year of free credit monitoring from Experian
Notifying the New Hampshire Attorney General
Contacting claimants to provide notification
Changes made: Working closely with employer and insurance carrier clients to try to assure that incidents such as this will not happen again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(77 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/impairment-sedgwick-20120320.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 20, 2012
Raw hash: 8575501cec183d3eea54215a1869ad795f6a7e36c9c8331dafed3b813477ed7f

Reporting entitySEDGWICK CLAIMS MANAGEMENT SERVICES, INC.

Victim entitySEDGWICK CLAIMS MANAGEMENT SERVICES, INC.

Incidentdiscovered Jan 3, 2012

Stated responseOffering all claimants one year of free credit monitoring from Experian

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov