HackingTechnologyInformationStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedDelayed DiscoveryIdentity (basic)LowContained

Setra Systems, Inc.

bd_b9653c0538d3a6e3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 1, 2023

Filed

Oct 3, 2024

To disclose

12 months

Affected

20state residents only

Linked

3 filings

Confidence

65%

Full breach record for Setra Systems, Inc. →

Setra Systems, Inc. notified the New Hampshire Attorney General of a security incident involving unauthorized access by third parties between January 25 and November 6, 2023. The breach affected personal information (names) of approximately 20 New Hampshire residents. Setra engaged forensic experts, notified law enforcement, and provided credit monitoring to affected individuals.

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Incident timeline

undetected · 249 days

discovery → filing · 12 months / 368 days

Jan 25, 2023

Begins

Oct 1, 2023

Discovered

Sep 3, 2024

Scope determined

Oct 3, 2024

Filed

vs. sector median

+34 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_0f07865082f2db9f2024-10-03Verified
Maine State AGbd_1c749e454b2038732024-10-01 · +2dCandidate

Name: Setra Systems, Inc.
norm: setra systems

Name: Setra Systems, Inc.
norm: setra systems
Industry: Technologyllm

Discovered: Oct 1, 2023
Breach occurred: Jan 25, 2023 – Nov 6, 2023
Undetected for: 249 daysoccurrence → discovery
Materiality determined: Sep 3, 2024
Notification sent: Oct 3, 2024
Affected individuals: 20state-resident count only
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Notified federal law enforcement authorities
Initial access: valid_credentials

During the incident: Engaged leading external cybersecurity experts to assist us in thoroughly investigating the incidents
Issued a precautionary notice about the incident
Offered complimentary credit monitoring to all current employees
Notified potentially affected New Hampshire residents
Established a dedicated toll-free support line
Worked closely with forensic consultants to investigate, contain, and eradicate the incidents
Notified federal law enforcement authorities of the incidents
Changes made: Enhanced our security monitoring capabilities and technical controls to further protect the privacy of personal information in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 months(368 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Maine State AGOct 1 · first

Massachusetts State AG+2d

New Hampshire State AG+2d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/setra-systems-20241003.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 3, 2024
Raw hash: f1753ddd0c3843e18b3d5cd412a0ae74bc9097806224225937c133f8ea867c9a

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entitySetra Systems, Inc.

Victim entitySetra Systems, Inc.

Incidentdiscovered Oct 1, 2023

Stated responseEngaged leading external cybersecurity experts to assist us in thoroughly investigating the incidents

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov