HackingTechnologyHealthcareInformationStolen CredentialsCapture Stored DataData ExfiltratedMulti-Stage ChainCustomer Data InvolvedPIIIdentity (basic)MediumContained

Image360 LLC

bd_b8e91d75e15df413 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 30, 2023

Filed

Jun 30, 2023

To disclose

22 weeks

Affected

2,691state residents only

Confidence

65%

Full breach record for Image360 LLC →2 incidents on file

Imagine360, LLC notified individuals of a data security incident involving unauthorized access to third-party file sharing platforms (Citrix and Fortra). Data copied between Jan 28-30, 2023. Personal info including names potentially exposed. Imagine360 terminated access, reset passwords, engaged law enforcement, and offered credit monitoring.

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Incident timeline

undetected · 2 days

discovery → filing · 22 weeks / 151 days

Jan 28, 2023

Begins

Jan 30, 2023

Discovered

Jun 30, 2023

Filed

vs. sector median

+3 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,691 affectedView incident

Name: Image360 LLC
norm: image360

Name: Image360 LLC
norm: image360
Industry: TechnologyllmHealthcarellm

Discovered: Jan 30, 2023
Breach occurred: Jan 28, 2023 – Jan 30, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 30, 2023
Affected individuals: 2,691state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Reported these incidents to federal law enforcementNotifying applicable state and federal regulators
Third party: via Fortra
Initial access: supply_chain

During the incident: Terminated access to the platform
Reset passwords
Launched an investigation to determine the full nature and scope of the activity
Reported these incidents to federal law enforcement
Suspended use of Fortra’s platform
Implemented additional safeguards to existing policies, processes, and security measures
Providing access to identity monitoring services for one (1) year/two (2) years at no cost
Changes made: Suspended use of Fortra’s platform
Implemented additional safeguards to existing policies, processes, and security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(151 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-390.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 30, 2023
Raw hash: c049522daf8858c9b34840c319d081fd811dede036d858eb3d3b0813698b88ad

Reporting entityImage360 LLC

Victim entityImage360 LLC

Incidentdiscovered Jan 30, 2023

Stated responseTerminated access to the platform

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov