Social EngineeringManufacturingManufacturingPhishingCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDMediumActive

Nortrax, Inc.

bd_b82410c9777c8d10 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 30, 2018

Filed

Jan 14, 2019

To disclose

6 weeks

Affected

4state residents only

Linked

2 filings

Confidence

66%

Full breach record for Nortrax, Inc. →

Nortrax, Inc. notified the New Hampshire Attorney General of a phishing incident affecting 4 NH residents. An unauthorized user accessed an employee's email account between August 18 and October 26, 2018, obtaining copies of emails containing names, addresses, phone numbers, SSNs, and driver's license numbers. The breach was discovered on November 30, 2018. Nortrax contacted law enforcement, launched an investigation, and offered 12 months of credit monitoring and identity theft protection via ID Experts to affected individuals.

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Incident timeline

undetected · 104 days

discovery → filing · 6 weeks / 45 days

Aug 18, 2018

Begins

Nov 30, 2018

Discovered

Jan 14, 2019

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_13648f531dfdcce62019-01-14Verified

Name: Nortrax, Inc.
norm: nortrax

Name: Nortrax, Inc.
norm: nortrax
Industry: Manufacturingllm

Discovered: Nov 30, 2018
Breach occurred: Aug 18, 2018 – Oct 26, 2018
Undetected for: 104 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 14, 2019
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Launched an investigation into the incident
Contacted law enforcement
Sent notification letters to affected individuals
Offered 12 months of complimentary credit monitoring and identity theft protection services through ID Experts
Changes made: Offered 12 months of credit and CyberScan monitoring
Provided a $1,000,000 insurance reimbursement policy
Provided fully managed identity theft recovery services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJan 14 · first

New Hampshire State AGJan 14 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/nortrax-20190114.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 14, 2019
Raw hash: d31d1a79b04fecfdb972dace3931fc9edffcfde9b1aff919ac2d92d9e485a355

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNortrax, Inc.

Victim entityNortrax, Inc.

Incidentdiscovered Nov 30, 2018

Stated responseLaunched an investigation into the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov