MalwareProfessional ServicesProfessional ServicesRansomwareData EncryptedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

TrustLawyer LLC

bd_b78b39ecaaf48657 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 5, 2020

Filed

Jan 22, 2021

To disclose

16 weeks

Affected

2state residents only

Linked

3 filings

Confidence

67%

Full breach record for TrustLawyer LLC →

TrustLawyer LLC suffered a ransomware incident on October 5, 2020, discovered by its IT provider. Forensic investigation revealed that a system folder containing personal information (names and Social Security numbers) of two New Hampshire residents was encrypted. There is no forensic evidence of data exfiltration, but the possibility could not be ruled out. Systems were restored from backups. The firm notified the NH Attorney General and affected individuals on January 22, 2021, and offered 24 months of identity theft protection services.

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Incident timeline

discovery → filing · 16 weeks / 109 days

Oct 5, 2020

Discovered

Jan 22, 2021

Filed

vs. sector median

2 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_89960711c03ea5642021-01-22Verified
Indiana State AGbd_e015f268aa763f632021-01-22Verified

Name: TrustLawyer LLC
norm: trustlawyer

Name: TrustLawyer LLC
norm: trustlawyer
Industry: Professional Servicesllm

Discovered: Oct 5, 2020
Materiality determined: —
Notification sent: Jan 22, 2021
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General

During the incident: Systems were restored from clean back-ups
Engaged forensic investigation
Engaged breach counsel
Provided individual letter notification to each of the potentially impacted individuals
Engaged CyberScout to provide identity theft detection and resolution services for twenty-four (24) months
Changes made: Reset compromised passwords
Increased social engineering training for TrustLawyer staff
Implemented tighter protocols for patching systems
Implemented tighter protocols for scanning for suspicious or malicious e-mail links and attachments
Engaged a cybersecurity consultant to provide technical tools and staff training aimed at recognizing and avoiding suspicious and unexpected e-mails and downloads that may contain malicious software
Engaged appropriate experts to assist in conducting a full review of security practices and systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(109 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGJan 22 · first

Indiana State AGJan 22 · first

New Hampshire State AGJan 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/trustlawyer-20210122.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 22, 2021
Raw hash: 6ae671c7f250b7bcf6987a27686fc8e0b5b6ffff4aa41b7861b7e01aae8519c5

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityTrustLawyer LLC

Victim entityTrustLawyer LLC

Incidentdiscovered Oct 5, 2020

Stated responseSystems were restored from clean back-ups

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov