MalwareEducationEducationRansomwareData MishandlingSupply Chain (3P Vendor)Data ExfiltratedRansom DemandedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Salem State University

bd_b6eca700c59859d1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 16, 2020

Filed

Sep 15, 2020

To disclose

9 weeks

Affected

655state residents only

Linked

5 filings

Confidence

66%

Full breach record for Salem State University →2 incidents on file

Salem State University notified the NH AG of a third-party vendor (Blackbaud) ransomware incident. Blackbaud's network was attacked in May 2020; backup files containing NH residents' names and SSNs were exfiltrated. Ransom was paid and files destroyed. 655 NH residents notified on Sept 14, 2020. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 76 days

discovery → filing · 9 weeks / 61 days

May 1, 2020

Begins

Jul 16, 2020

Discovered

Sep 15, 2020

Filed

vs. sector median

+2 wks slower

This filing is one of 5 about the same incident.View merged incident

Part of BLACKBAUD, INC. supply-chain incident (2020) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_05e5f174c3386c042020-09-14 · +1dCandidate
Massachusetts State AGbd_5c3d5828c91835872020-09-14 · +1dVerified
Maine State AGbd_92b1ff168fd43d252020-09-14 · +1dVerified
Indiana State AGbd_fc9364897cd141f52020-09-11 · +4dVerified

Name: Salem State University
norm: salem state university

Name: Salem State University
norm: salem state university
Industry: Educationllm

Discovered: Jul 16, 2020
Breach occurred: May 1, 2020 – May 31, 2020
Undetected for: 76 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 14, 2020
Affected individuals: 655state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 ChannelT1195 Supply Chain Compromise
Threat actor: ExternalFinancial
Regulator citations: Notified Attorney General Gordon MacDonald
Third party: via Blackbaud Inc.
Initial access: supply_chain

During the incident: Established a dedicated call center
Offered New Hampshire residents complimentary one-year memberships in credit monitoring and identity theft protection services through Experian
Conducted its own investigation of the Blackbaud services it uses
Changes made: Blackbaud identified and fixed the vulnerability associated with this incident
Blackbaud implemented several changes that will better protect data from subsequent incidents
Blackbaud is undertaking additional efforts to improve the security of its environment through enhancements to access management
Blackbaud is undertaking additional efforts to improve the security of its environment through enhancements to network segmentation
Blackbaud is undertaking additional efforts to improve the security of its environment through enhancements to deployment of additional endpoint and network-based monitoring tools
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(61 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Indiana State AGSep 11 · first

Montana State AG+3d

Massachusetts State AG+3d

Maine State AG+3d

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/salem-state-university-20200915.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 15, 2020
Raw hash: d6f638d9f19b47a98eeb445c71eb5fa2f4e3bd9a71a25d3bf40daf6566d9e8ba

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entitySalem State University

Victim entitySalem State University

Incidentdiscovered Jul 16, 2020

Stated responseEstablished a dedicated call center

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov