HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedDelayed DiscoveryCredentialsIdentity (basic)LowContained

ROMWE

bd_b53034c3920d7e41 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 7, 2020

Filed

Dec 30, 2020

To disclose

16 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

66%

Full breach record for ROMWE →

ROMWE, operated by Zoetop Business Co. Ltd, disclosed that customer usernames and passwords were stolen from its network in July 2018 and discovered on September 7, 2020. The incident involved unauthorized access and exfiltration of credentials and basic PII (name, email, phone). ROMWE forced password resets and offered 12 months of identity theft protection services to affected customers across multiple US states.

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Incident timeline

undetected · 799 days

discovery → filing · 16 weeks / 114 days

Jul 1, 2018

Begins

Sep 7, 2020

Discovered

Dec 30, 2020

Filed

vs. sector median

+9 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

South Carolina State AGbd_41b3a67cdba01baa2020-12-30Candidate

Name: Zoetop Business Co. Ltd.
norm: zoetop business
Domain: romwe.com
Industry: Retail

Name: ROMWE
norm: romwe
Domain: romwe.com
Industry: Retail
Industry: Retail & Consumerllm

Discovered: Sep 7, 2020
Breach occurred: Jul 1, 2018
Undetected for: 799 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: CredentialsIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified multiple state Attorneys General (Iowa, Oregon, New Mexico, DC, Illinois, Maryland, New York, North Carolina, Rhode Island, Massachusetts)
Initial access: valid_credentials

During the incident: Retained a cybersecurity company and conducted an investigation
Forced password resets for all potentially affected customers
Offered 12 months of CyberScan (dark web) monitoring
Offered $1,000,000 insurance reimbursement policy
Offered fully managed ID theft recovery services
Changes made: Increased password encryption
Used more advanced intrusion detection technologies
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(114 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

South Carolina State AGDec 30 · first

Delaware State AGDec 30 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2021/01/US-Customer-Notification-ROMWE-Zoetop-Business.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 30, 2020
Raw hash: 3c312f3e96e823a4fc03531467a99f3a2bc22652fe0583871aea4d29823d2265

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityZoetop Business Co. Ltd.

Victim entityROMWE

Incidentdiscovered Sep 7, 2020

Stated responseRetained a cybersecurity company and conducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceattorneygeneral.delaware.gov