HackingTechnologyFinancial ServicesInformationStolen CredentialsCustomer Data InvolvedTargetedLowContained

INTUIT INC.

bd_b492171c1bb60370 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 20, 2024

Filed

Oct 25, 2024

To disclose

5 weeks

Affected

2state residents only

Linked

7 filings

Confidence

66%

All records for INTUIT INC. →75 incidents on file

Account takeover notice

INTUIT INC. notified customers of unauthorized access to their accounts. The filing says: “This is not a notice of any kind of systemic data breach of Intuit Inc. (“Intuit”).”

Intuit Inc. notified the New Hampshire Attorney General of unauthorized access to two NH TurboTax customer accounts. Access occurred Jan 23–Feb 4, 2024, using credentials obtained from non-Intuit sources. Intuit discovered the issue on Sep 20, 2024, secured accounts, notified the IRS, and offered 1 year of credit monitoring to affected residents.

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Incident timeline

undetected · 241 days

discovery → filing · 5 weeks / 35 days

Jan 23, 2024

Begins

Sep 20, 2024

Discovered

Oct 25, 2024

Filed

vs. sector median

6 wks faster

This filing is one of 7 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Indiana State AGbd_a2337e7e19d0ac2e2024-10-18 · +7dCandidate
Massachusetts State AGbd_228d5cf74268cab42024-09-24 · +31dVerified
Massachusetts State AGbd_05b4c19785626e672024-11-27 · +33dCandidate
Indiana State AGbd_757b904aabd225c12024-11-27 · +33dCandidate

Show 2 more filings ↓up to 111d gap

Indiana State AGbd_7e9ec74fb9b7d5e12024-09-20 · +35dCandidate
Massachusetts State AGbd_722de1b98f4284472025-02-13 · +111dCandidate

Name: INTUIT INC.
norm: intuit
Domain: intuit.com

Name: INTUIT INC.
norm: intuit
Domain: intuit.com
Industry: TechnologyllmFinancial Servicesllm

Discovered: Sep 20, 2024
Account access: Jan 23, 2024 – Feb 4, 2024
Undetected for: 241 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 25, 2024
Affected individuals: 2state-resident count only
Data types: —
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the IRS
Initial access: valid_credentials

During the incident: Conducted an investigation
Took steps to secure each customer’s account and information
Notified the IRS
Sent notice to the affected New Hampshire residents
Offered identity protection and credit monitoring services free of charge
Changes made: Made your TurboTax account temporarily unavailable to protect your information from any further unauthorized access
Offering you one year of free identity protection, credit monitoring and identity restoration services through Experian IdentityWorks
Recommend that you immediately change your passwords for those accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 3 states

View merged incident ↗

Indiana State AGSep 20 · first

Massachusetts State AG+4d

Indiana State AG+28d

New Hampshire State AG+35d · this page

Massachusetts State AG+68d

Indiana State AG+68d

Massachusetts State AG+146d

Pattern: first filing Sep 20 (IN), last Feb 13 (MA) — a 146-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/intuit-20241025.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 25, 2024
Raw hash: 6bde24704086827b78d77dd1b37aa5b6e2fd50431bafcbf993d3d9a7cc1f9023

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityINTUIT INC.

Victim entityINTUIT INC.

Incidentdiscovered Sep 20, 2024

Stated responseConducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov