Social EngineeringHealthcareHealthcarePhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)CredentialsLowContained

ChoiceOne / MedSpring Urgent Care

bd_b34ae5c5139970e9 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 17, 2018

Filed

Aug 8, 2018

To disclose

12 weeks

Affected

2state residents only

Linked

2 filings

Confidence

66%

Full breach record for ChoiceOne / MedSpring Urgent Care →

ChoiceOne Urgent Care notified the NH Attorney General of a phishing incident affecting 2 NH residents. An employee's email was compromised on May 8, 2018, exposing taxpayer IDs and credentials. Notices were sent July 27, 2018, offering 12 months of identity protection.

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Incident timeline

undetected · 9 days

discovery → filing · 12 weeks / 83 days

May 8, 2018

Begins

May 17, 2018

Discovered

Aug 8, 2018

Filed

vs. sector median

on median

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Oregon State AGbd_fae0bfa299feaa3d2018-08-03 · +5dCandidate

Name: ChoiceOne / MedSpring Urgent Care
norm: choiceone medspring urgent care

Name: ChoiceOne / MedSpring Urgent Care
norm: choiceone medspring urgent care
Industry: Healthcarellm

Discovered: May 17, 2018
Breach occurred: May 8, 2018
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 27, 2018
Affected individuals: 2state-resident count only
Data types: Identity (basic)Credentials
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General pursuant to N.H. Rev. Stat. § 359-C:20
Initial access: phishing_link

During the incident: Blocked the unauthorized individual's access to the email account
Hired a leading cybersecurity forensics firm specializing in the investigation and resolution of cyberattacks
Conducted an extensive review to identify any individuals whose personal information was included in the employee's email account
Sent a notice via first class mail to the two affected New Hampshire residents
Offering them the opportunity to enroll in 12 months of identity protection under the Experian Identity Works fraud detection tools at no cost
Changes made: Implemented additional technological security measures to prevent this type of unauthorized access to the ChoiceOne email system in the future
Exploring additional measures, including improved training, additional technical security measures, and enhanced policies, procedures and practices for network security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(83 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Oregon State AGAug 3 · first

New Hampshire State AG+5d · this page

Pattern: first filing Aug 3 (OR), last Aug 8 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/choiceone-urgent-care-20180808.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 8, 2018
Raw hash: 6943a6ea2349fc405fa8ec232fd6c70b46222517febc46bde384663abb907bc2

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityChoiceOne / MedSpring Urgent Care

Victim entityChoiceOne / MedSpring Urgent Care

Incidentdiscovered May 17, 2018

Stated responseBlocked the unauthorized individual's access to the email account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov