HackingRetail & ConsumerRetailSQL InjectionCapture Stored DataTargetedData ExfiltratedIdentity (basic)Financial accountFinancial credentialsLowContained

Plano Synergy Holdings, Inc.

bd_b2de910f2c68d8da · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 26, 2020

Filed

Apr 1, 2020

To disclose

5 weeks

Affected

1state residents only

Linked

2 filings

Confidence

64%

Full breach record for Plano Synergy Holdings, Inc. →

Plano Synergy Holdings, Inc. disclosed a cyber-attack on its e-commerce websites where malicious code captured customer payment data (names, credit card numbers, CVVs) between Dec 28, 2019 and Jan 7, 2020. The attack was discovered on Feb 26, 2020. Notices were sent starting March 3, 2020.

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Incident timeline

undetected · 60 days

discovery → filing · 5 weeks / 35 days

Dec 28, 2019

Begins

Feb 26, 2020

Discovered

Apr 1, 2020

Filed

vs. sector median

2 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_014970a7ffd0483b2020-04-01Verified

Name: Plano Synergy Holdings, Inc.
norm: plano synergy

Name: Plano Synergy Holdings, Inc.
norm: plano synergy
Industry: Retail & Consumerllm

Discovered: Feb 26, 2020
Breach occurred: Dec 28, 2019 – Jan 7, 2020
Undetected for: 60 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 3, 2020
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input CaptureT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Temporarily disabled all online payment card transaction functionality
Immediately removed the malicious codes
Hardened the network environment
Monitored for additional attempts to infiltrate the system
Engaged third-party forensic investigators
Changes made: Reviewing existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGApr 1 · first

Montana State AGApr 1 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Breach-NotificationDetails-149.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 1, 2020
Raw hash: 0067649f4caf0c931ab6515a5663f220132b0dadfb0c63d98698266630d3f87f

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityPlano Synergy Holdings, Inc.

Victim entityPlano Synergy Holdings, Inc.

Incidentdiscovered Feb 26, 2020

Stated responseTemporarily disabled all online payment card transaction functionality

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov