HackingManufacturingManufacturingStolen CredentialsSupply Chain (3P Vendor)Data ExfiltratedTargetedIdentity (basic)Government IDFinancial accountMediumContained

RH (RH)

bd_b1851d77e4c9cfa1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 5, 2020

Filed

May 20, 2020

To disclose

15 days

Affected

160state residents only

Linked

2 filings

Confidence

66%

Full breach record for RH (RH) →

RH White Companies, Inc. notified New Hampshire AG of a data breach involving third-party vendor PaperlessPay. Unauthorized access occurred on Feb 18, 2020, exposing employee PII (SSN, name, address, bank info) for 160 residents. Vendor engaged Ankura for forensics; DHS/FBI investigating. Notices sent May 20, 2020, offering 2 years credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 77 days

discovery → filing · 15 days

Feb 18, 2020

Begins

May 5, 2020

Discovered

May 20, 2020

Filed

vs. sector median

9 wks faster

This filing is one of 2 about the same incident.View merged incident

Part of PaperlessPay Corporation supply-chain incident (2020) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_6004748577e73fa22020-05-20Verified

Name: RH (RH)
norm: rh rh
Domain: ir.rh.com

Name: RH (RH)
norm: rh rh
Domain: ir.rh.com
Industry: Manufacturingllm

Discovered: May 5, 2020
Breach occurred: Feb 18, 2020
Undetected for: 77 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 20, 2020
Affected individuals: 160state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney GeneralCooperated with DHS and FBI investigation
Initial access: exploit_public_facing

During the incident: Engaged forensic investigation firm (Ankura)
Cooperated with DHS and FBI investigation
Secured TransUnion to provide identity monitoring
Notified affected individuals via letter
Changes made: Vendor rebuilt domain controller, web server, and SQL server from scratch
Restored database files from backups
Assigned new IP addresses to servers
Changed all passwords for users and administrators
Implemented mandatory password change on first login
Disabled all remote access capabilities to new web and SQL servers
Installed Carbon Black EDR application
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 days(15 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 20 · first

New Hampshire State AGMay 20 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/rh-white-20200520.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 20, 2020
Raw hash: 0373d094a7f531905ad49d9a47d2369f9ed5df4ca94e1167c7bac86a1703cc75

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityRH (RH)

Victim entityRH (RH)

Incidentdiscovered May 5, 2020

Stated responseEngaged forensic investigation firm (Ankura)

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov