HackingProfessional ServicesProfessional ServicesStolen CredentialsCapture Stored DataData ExfiltratedTargetedIdentity (basic)Government IDPIIHighContained

International SOS

bd_b0f69ebd3561e038 · schema v1 · pii pii-v1

Severity

High

Discovered

Aug 28, 2013

Filed

Oct 24, 2013

To disclose

8 weeks

Affected

95,000scope not determined

Linked

2 filings

Confidence

66%

Full breach record for International SOS →

International SOS Assistance, Inc. notified the NH Attorney General of a data breach discovered on August 28, 2013, affecting 95,000 individuals. Unauthorized access to data files potentially exposed names, passport numbers, and SSNs. The company engaged forensic experts, notified law enforcement, and offered one year of identity theft protection to affected members.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 8 weeks / 57 days

Aug 28, 2013

Discovered

Oct 24, 2013

Filed

vs. sector median

11 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

California State AGbd_97e6a829d3b840482013-10-25 · +1dCandidate

Name: International SOS
norm: international sos
Domain: internationalsos.com

Name: International SOS
norm: international sos
Domain: internationalsos.com
Industry: Professional Servicesllm

Discovered: Aug 28, 2013
Materiality determined: —
Notification sent: Oct 17, 2013
Affected individuals: 95,000scope not determined
Data types: Identity (basic)Government IDPII
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Notified Office of the Attorney General, New Hampshire
Initial access: valid_credentials

During the incident: Contacted law enforcement
Engaged forensic experts to investigate the incident
Notifying affected individuals
Offering a complimentary one-year membership in CSID’s comprehensive identity theft protection coverage
Engaged CSID to provide a dedicated call center for individuals affected by the incident
Changes made: Conducted an internal review of its practices and procedures
Taking steps to enhance its security measures
Promptly remediated with external vulnerability testing by the lead forensic investigation firm demonstrating that the environment is secure
Monitoring for this environment is in place 24/7
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(57 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGOct 24 · first · this page

California State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/international-sos-20131024.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 24, 2013
Raw hash: b5c24d72a024a5a6054384efe41bbd0af78a388ad2a4be8460385a7e5da0e8eb

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityInternational SOS

Victim entityInternational SOS

Incidentdiscovered Aug 28, 2013

Stated responseContacted law enforcement

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov