HackingRetail & ConsumerRetailStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Financial accountLowContained

Paper and Ink Arts LLC

bd_af89ae14ab759836 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 1, 2023

Filed

Jul 5, 2023

To disclose

22 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

66%

Full breach record for Paper and Ink Arts LLC →2 incidents on file

Paper and Ink Arts, LLC dba John Neal Books notified consumers of a data breach affecting its third-party e-commerce provider, CommerceV3. The breach occurred between November 24, 2021, and December 14, 2022, compromising customer names, addresses, and payment card details. John Neal Books migrated its platform to Big Commerce in February 2023.

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Vermont clock✗ VT AG >45 bday22 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 434 days

discovery → filing · 22 weeks / 154 days

Nov 24, 2021

Begins

Feb 1, 2023

Discovered

Jul 5, 2023

Filed

vs. sector median

+15 wks slower

This filing is one of 2 about the same incident.View merged incident

Part of CommerceV3 supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_73a10afbce1d1d3d2023-07-07 · +2dVerified

Name: Paper and Ink Arts LLC
norm: paper and ink arts

Name: Paper and Ink Arts LLC
norm: paper and ink arts
Also named: Paper and Ink Arts, LLCdba oflegal entity
John Neal Booksdba oftrade name
Industry: Retail & Consumerllm

Discovered: Feb 1, 2023
Breach occurred: Nov 24, 2021 – Dec 14, 2022
Undetected for: 434 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 5, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Filed notice with the Office of the Vermont Attorney General
Third party: via CommerceV3
Initial access: supply_chain

During the incident: Switched to a different, highly regarded company for webhosting and e-commerce in February of this year
Moved the website to a different e-commerce platform, Big Commerce
Changes made: Moved the website to a different e-commerce platform, Big Commerce, which is highly regarded and has more robust security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(154 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Vermont State AGJul 5 · first · this page

Massachusetts State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2023-07-05-paper-and-ink-arts-llc-dba-john-neal-books-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 5, 2023
Raw hash: 56fa7f132205a6d5adf9e7163270d910955673fe75cec543041f022ed48c6fed

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityPaper and Ink Arts LLC

Victim entityPaper and Ink Arts LLC

Incidentdiscovered Feb 1, 2023

Stated responseSwitched to a different, highly regarded company for webhosting and e-commerce in February of this year

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov