HackingHospitalityHospitalityStolen CredentialsTargetedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Welk Resort Group, Inc.

bd_ad65323b3abe447f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 2, 2018

Filed

Feb 22, 2019

To disclose

29 weeks

Affected

3state residents only

Linked

4 filings

Confidence

65%

Full breach record for Welk Resort Group, Inc. →3 incidents on file

Welk Resort Group notified the NH AG of unauthorized access to an employee email account between July 24 and August 2, 2018. Discovered Aug 2, 2018. Affected ~3 NH residents with PII including SSN, DL, and payment card info. No evidence of misuse. Forensic investigators engaged. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 9 days

discovery → filing · 29 weeks / 204 days

Jul 24, 2018

Begins

Aug 2, 2018

Discovered

Feb 22, 2019

Filed

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_7c42c8e0b49b07012019-02-22Candidate
Massachusetts State AGbd_c2ab2e64693eee6e2019-02-22Verified
California State AGbd_e90ad8f5a5b8cb352019-02-22Verified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Welk Resort Group, Inc.
norm: welk resort
Industry: Hospitalityllm

Discovered: Aug 2, 2018
Breach occurred: Jul 24, 2018 – Aug 2, 2018
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 22, 2019
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Phishing
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Worked with third-party forensic experts
Mailing written notice to those individuals whose data was present in the impacted emails
Providing notice of this event to other state regulators and the credit reporting agencies as required by law
Changes made: Working to enhance existing security measures and to confirm the ongoing security of our networks
Offering 12 months of credit and identity monitoring services through TransUnion
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 weeks(204 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGFeb 22 · first

Massachusetts State AGFeb 22 · first

California State AGFeb 22 · first

New Hampshire State AGFeb 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/welk-resort-20190222.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 22, 2019
Raw hash: 38100cecdb2aac7d84d5850f150b6355b3770d59f3f13fb6823c36d88041b3b5

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityWelk Resort Group, Inc.

Incidentdiscovered Aug 2, 2018

Stated responseWorked with third-party forensic experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov