MalwareHealthcareTechnologyHealthcareRansomwareCapture Stored DataData ExfiltratedData EncryptedCustomer Data InvolvedBusiness Associate (HIPAA)PHIIdentity (basic)Government IDHealth (basic)MediumResolved

PracticeMax

bd_acb3b8ca891d05d1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 1, 2021

Filed

Oct 19, 2021

To disclose

24 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for PracticeMax →6 incidents on file

PracticeMax Inc. experienced a ransomware attack between April 17 and May 5, 2021, discovered on May 1, 2021. The incident involved unauthorized access to a server containing Protected Health Information (PHI), including names, dates of birth, addresses, phone numbers, Social Security Numbers (for some individuals), Member IDs, and clinical data. PracticeMax engaged forensic investigators, notified law enforcement, and implemented system rebuilds and enhanced security controls. Affected individuals were offered 24 months of credit monitoring.

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Incident timeline

undetected · 14 days

discovery → filing · 24 weeks / 171 days

Apr 17, 2021

Begins

May 1, 2021

Discovered

Oct 19, 2021

Filed

vs. sector median

+12 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

California State AGbd_e41b90ca71bec2872021-10-15 · +4dCandidate

Name: PracticeMax
norm: practicemax
Domain: practicemax.com

Name: PracticeMax
norm: practicemax
Domain: practicemax.com
Industry: HealthcarellmTechnologyllm

Discovered: May 1, 2021
Breach occurred: Apr 17, 2021 – May 5, 2021
Undetected for: 14 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PHIIdentity (basic)Government IDHealth (basic)
Data elements: Date of birth
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified regulatory authorities and law enforcement

During the incident: Initiated a review of the incident
Engaged legal counsel
Hired a security forensics firm to conduct a thorough investigation
Regained access to its systems
Notified regulatory authorities and law enforcement
Arranged to have Equifax provide credit monitoring services for twenty-four (24) months at no cost
Changes made: Reviewed existing policies and procedures
Implemented additional safeguards to further secure the information in our systems
Rebuilding systems
Enhancing firewalls
Installing additional endpoint software
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 weeks(171 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings

View merged incident ↗

California State AGOct 15 · first

California State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-546631
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 19, 2021
Raw hash: ec42d7a26ae20a9b3c12936471d4d304f1e469dc5e371222a62427c51cc37443

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityPracticeMax

Victim entityPracticeMax

Incidentdiscovered May 1, 2021

Stated responseInitiated a review of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov