HackingProfessional ServicesTechnologyProfessional ServicesStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountLowContained

Willis Towers Watson Group Trust

bd_abfd7c4a5ee9daa4 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 23, 2017

Filed

Jul 12, 2017

To disclose

19 days

Affected

2state residents only

Confidence

66%

Full breach record for Willis Towers Watson Group Trust →

Willis Towers Watson notified NH AG of a breach involving its third-party provider Sabre Hospitality Solutions. Unauthorized access to the SynXis CRS occurred between Aug 2016 and Mar 2017. Affected data included names, contact info, and payment card data. 2 NH residents affected. Discovered June 23, 2017. Mandiant engaged for investigation.

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Incident timeline

undetected · 317 days

discovery → filing · 19 days

Aug 10, 2016

Begins

Jun 23, 2017

Discovered

Jul 12, 2017

Filed

vs. sector median

15 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: Willis Towers Watson Group Trust
norm: willis towers watson
Domain: willistowerswatson.com

Name: Willis Towers Watson Group Trust
norm: willis towers watson
Domain: willistowerswatson.com
Industry: Professional ServicesllmTechnologyllm

Discovered: Jun 23, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 317 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 14, 2017
Affected individuals: 2state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the Attorney General of New Hampshire
Third party: via Sabre Hospitality Solutions
Initial access: valid_credentials

During the incident: Engaged Mandiant to assist with the investigation
Notified law enforcement
Notified payment card brands
Offering 12 months of complimentary identity protection and credit monitoring services
Changes made: Offering 12 months of complimentary identity protection and credit monitoring services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 19 days(19 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/willis-towers-watson-20170712.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 12, 2017
Raw hash: 1b993409274d94b6925401bd61c48f0d2366f07f2f685b782aa8c6a80da8fb91

Reporting entityWillis Towers Watson Group Trust

Victim entityWillis Towers Watson Group Trust

Incidentdiscovered Jun 23, 2017

Stated responseEngaged Mandiant to assist with the investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov