HackingTechnologyInformationCustomer Data InvolvedIdentity (basic)MediumContained

Ongoing Operations

bd_aba5469c28c24dee · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 2, 2024

Filed

Aug 27, 2024

To disclose

17 weeks

Affected · nationwide

5,2301 in this filing

Linked

3 filings

Confidence

64%

Full breach record for Ongoing Operations →

Ongoing Operations reported an external system breach (hacking) occurring between Nov 13-26, 2023. Discovered May 2, 2024. Affected 5,230 individuals total, including 1 Maine resident. Data involved names and other personal identifiers. Remediation included third-party investigation and enhanced technical safeguards. Notification sent July 31, 2024, offering credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered May 2, 2024 → Filed with AG Aug 27, 2024117d ✗ ME AG >90d17 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 171 days

discovery → filing · 17 weeks / 117 days

Nov 13, 2023

Begins

May 2, 2024

Discovered

Aug 27, 2024

Filed

vs. sector median

2 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_19e6aa9247e1dc652024-08-27Verified
New Hampshire State AGbd_ad3fc56c22d4a0d72024-08-27Verified

Name: Ongoing Operations
norm: ongoing operations

Name: Ongoing Operations
norm: ongoing operations
Industry: Technologyllm

Discovered: May 2, 2024
Breach occurred: Nov 13, 2023 – Nov 26, 2023
Undetected for: 171 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 31, 2024
Affected individuals: 5,230state + nationwide
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Engaged third-party specialists to assist with determining the nature and scope of the incident
Secured our environment
Undertook a thorough investigation
Changes made: Implemented additional technical safeguards to further enhance the security of information in our possession and to prevent similar incidents from happening in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(117 days from discovery to filing)
Compliance flags: ME AG >90d · 117dME resident >60d · 90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: May 2, 2024
→ Filed with AG: Aug 27, 2024
117d 90 days ME AG >90d
Maine
Discovered: May 2, 2024
→ Notified: Jul 31, 2024
90d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: May 2, 2024 → Filed with AG: Aug 27, 2024	117d	90 days	ME AG >90d
Maine	Discovered: May 2, 2024 → Notified: Jul 31, 2024	90d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGAug 27 · first

New Hampshire State AGAug 27 · first

Maine State AGAug 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/ce65a4fd-bb38-4273-9c20-ccea38adcc59.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 27, 2024
Raw hash: 7f2d59057878b4a2b1b462eb2dd541ef3f6253ed5c28afd620b0a213a0883864

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityOngoing Operations

Victim entityOngoing Operations

Incidentdiscovered May 2, 2024

Stated responseEngaged third-party specialists to assist with determining the nature and scope of the incident

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov