Social EngineeringRetail & ConsumerRetailPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

REI Co-Op

bd_aa1e2a942922f9c9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 13, 2020

Filed

Sep 17, 2020

To disclose

18 weeks

Affected

2state residents only

Linked

4 filings

Confidence

66%

Full breach record for REI Co-Op →

REI Co-op notified the NH AG of a phishing incident where an unauthorized party accessed a vendor email account. The attacker obtained credentials via phishing on May 1, 2020, and accessed the account on May 12. Data potentially accessible included names and SSNs of 2 NH residents. REI disabled access, notified law enforcement, and engaged forensic reviewers.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 12 days

discovery → filing · 18 weeks / 127 days

May 1, 2020

Begins

May 13, 2020

Discovered

Sep 17, 2020

Filed

vs. sector median

+11 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_2261924f9cd95cec2020-09-16 · +1dCandidate
Massachusetts State AGbd_2506a816b480380f2020-09-16 · +1dVerified
Maine State AGbd_397dda511a2ed6fd2020-09-16 · +1dVerified

Name: REI Co-Op
norm: rei co op

Name: REI Co-Op
norm: rei co op
Industry: Retail & Consumerllm

Discovered: May 13, 2020
Breach occurred: May 1, 2020 – May 12, 2020
Undetected for: 12 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 16, 2020
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: REI promptly disabled the access
Conducted an investigation
Resecured its systems
Notified law enforcement
Engaged an outside cybersecurity firm to conduct a full review of the impacted systems and data
Changes made: Implemented new security measures to prevent further unauthorized access
Increased our long-term investment in system security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(127 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGSep 16 · first

Massachusetts State AGSep 16 · first

Maine State AGSep 16 · first

New Hampshire State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/rei-20200917.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 17, 2020
Raw hash: 6ec627656ca83b7324e81ad4fdfd7b6f46cc49f290923e15c9c77de0d1c990a6

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityREI Co-Op

Victim entityREI Co-Op

Incidentdiscovered May 13, 2020

Stated responseREI promptly disabled the access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov