HackingHealthcareHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedFinancial accountHealth (basic)Identity (basic)Government IDMinorPHIMediumContained

Smile Surfers

bd_a9dabf867d0f5555 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 1, 2019

Filed

Feb 14, 2020

To disclose

24 weeks

Affected

532state residents only

Confidence

71%

Full breach record for Smile Surfers →

Smile Surfers (James F. Collette DDS & David N. Hamilton DDS PLLC) notified the Washington AG of a cyberattack where an unauthorized party accessed an employee's email account between Aug 19 and Sep 20, 2019. The incident impacted 532 Washington residents, exposing names, DOBs, addresses, credit card numbers, SSNs, driver's licenses, and limited medical/minor health info. The company reset credentials, enabled MFA, and retained forensic investigators.

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Incident timeline

undetected · 13 days

discovery → filing · 24 weeks / 166 days

Aug 19, 2019

Begins

Sep 1, 2019

Discovered

Feb 14, 2020

Filed

vs. sector median

+13 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed532 affectedView incident

Name: James F. Collette DDS & David N. Hamilton DDS PLLC
norm: james f collette dds david n hamilton dds

Name: Smile Surfers
norm: smile surfers
Industry: Healthcarellm

Discovered: Sep 1, 2019
Breach occurred: Aug 19, 2019 – Sep 20, 2019
Undetected for: 13 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 14, 2020
Affected individuals: 532state-resident count only
Data types: Financial accountHealth (basic)Identity (basic)Government IDMinorPHI
Data elements: NameDriver's licence numberFinancial account numberDate of birthMedical informationSocial Security number
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoing
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified Washington Attorney General
Initial access: valid_credentials

During the incident: Changed the email account credentials
Enabled multi-factor authentication on all user email accounts
Retained a leading forensic security firm to investigate and confirm the overall security of its email and computer systems
Secured the email account to prevent further access
Conducted a comprehensive search for any personal information in the impacted email account
Offered one year of complimentary credit monitoring and identity theft protection
Changes made: Enabled multi-factor authentication on all user email accounts
Reviewing technical controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 weeks(166 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10533.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 14, 2020
Raw hash: 1a3d79473ddb66174227fa8fe73bf400b63828bbecf2f6ecfbd00e54c478a6bb

Reporting entityJames F. Collette DDS & David N. Hamilton DDS PLLC

Victim entitySmile Surfers

Incidentdiscovered Sep 1, 2019

Stated responseChanged the email account credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com