AccidentalHealthcareHealthcareMisconfigurationCustomer Data InvolvedIdentity (basic)Health (basic)Financial accountMediumResolved

QUEST DIAGNOSTICS INCORPORATED

bd_a86690d20ebdc4fb · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 27, 2024

Filed

Oct 25, 2024

To disclose

8 weeks

Affected · nationwide

1,0624 in this filing

Linked

5 filings

Confidence

66%

Full breach record for QUEST DIAGNOSTICS INCORPORATED →92 incidents on file

Quest Diagnostics experienced an inadvertent data breach on August 8, 2024, caused by a misconfiguration in a new electronic payment feature. The error misdirected patient invoices, exposing personal and health information for 1,062 individuals. Quest discovered the incident on August 27, 2024, disabled the feature, and notified affected individuals on October 25, 2024, offering 12 months of identity monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Aug 27, 2024 → Filed with AG Oct 25, 202459d ⏱ ME AG >30d8 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 19 days

discovery → filing · 8 weeks / 59 days

Aug 8, 2024

Begins

Aug 27, 2024

Discovered

Oct 25, 2024

Filed

vs. sector median

3 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

HHS OCRbd_2637398a9cff52de2024-10-25Verified
New Hampshire State AGbd_314d12f96588f04e2024-10-25Verified
Indiana State AGbd_6ba9e5f3e634abe22024-10-25Verified
Massachusetts State AGbd_e34ce634196cc72e2024-10-25Verified

Name: QUEST DIAGNOSTICS INCORPORATED
norm: quest diagnostics

Name: QUEST DIAGNOSTICS INCORPORATED
norm: quest diagnostics
Industry: Healthcarellm

Discovered: Aug 27, 2024
Breach occurred: Aug 8, 2024
Undetected for: 19 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 25, 2024
Affected individuals: 1,062state + nationwide
Data types: Identity (basic)Health (basic)Financial account
Attack vector: Misconfiguration
MITRE ATT&CK: T1119 Automated Collection

During the incident: Disabled the new electronic payment feature
Initiated an investigation
Conducted a thorough review of the new electronic payment feature to identify and fix the coding misconfiguration
Implemented additional security controls and safeguards
Secured the services of Kroll to provide identity monitoring
Changes made: Fixed the coding misconfiguration that misdirected the other patient to your invoice
Implemented additional security controls and safeguards designed to prevent this type of issue in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(59 days from discovery to filing)
Compliance flags: ME AG >30d · 59d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Aug 27, 2024
→ Filed with AG: Oct 25, 2024
59d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Aug 27, 2024 → Filed with AG: Oct 25, 2024	59d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

HHS OCROct 25 · first

New Hampshire State AGOct 25 · first

Indiana State AGOct 25 · first

Massachusetts State AGOct 25 · first

Maine State AGOct 25 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/cf89fbac-be9e-48bd-81d5-07304254cf14.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 25, 2024
Raw hash: 45537bb202b4a27b331488b36bd2366d0c4192e74c6b2dab810e436e502684c3

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityQUEST DIAGNOSTICS INCORPORATED

Victim entityQUEST DIAGNOSTICS INCORPORATED

Incidentdiscovered Aug 27, 2024

Stated responseDisabled the new electronic payment feature

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov