HackingOtherStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Financial accountLowContained

Bonita Springs Utilities, Inc.

bd_a7491b5dc76e5045 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 6, 2022

Filed

Mar 14, 2022

To disclose

10 weeks

Affected

20state residents only

Linked

4 filings

Confidence

66%

Full breach record for Bonita Springs Utilities, Inc. →2 incidents on file

Bonita Springs Utilities, Inc. notified the NH AG of a data event involving its third-party lockbox provider, TMR. Unauthorized access to a user account occurred Oct 12-14, 2021, exposing customer names and financial account info. 20 NH residents were notified on March 11, 2022, and offered 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 86 days

discovery → filing · 10 weeks / 67 days

Oct 12, 2021

Begins

Jan 6, 2022

Discovered

Mar 14, 2022

Filed

vs. sector median

+2 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_22a6860d209de2832022-03-11 · +3dVerified
Maine State AGbd_586453820b2a14792022-03-11 · +3dCandidate
Massachusetts State AGbd_a927bf21c0c0fdc32022-03-11 · +3dVerified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Bonita Springs Utilities, Inc.
norm: bonita springs utilities
Domain: bsu.us
Industry: Otherllm

Discovered: Jan 6, 2022
Breach occurred: Oct 12, 2021 – Oct 14, 2021
Undetected for: 86 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 11, 2022
Affected individuals: 20state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General Consumer Protection Bureau
Third party: via Technology Management Resources, Inc.
Initial access: valid_credentials

During the incident: Working with TMR and IberiaBank to confirm the nature and scope of the incident
Arranged for potentially affected customers to receive access to twelve (12) months of complimentary credit monitoring services
Providing individuals with guidance on how to better protect against identity theft and fraud
Changes made: Reviewing procedures with vendors
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(67 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGMar 11 · first

Maine State AGMar 11 · first

Massachusetts State AGMar 11 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/bonita-springs-utilities-20220314.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 14, 2022
Raw hash: 18e226523c3025da4386ddef926cc77cee31b40ce59492649dd4645677f79a4e

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityBonita Springs Utilities, Inc.

Incidentdiscovered Jan 6, 2022

Stated responseWorking with TMR and IberiaBank to confirm the nature and scope of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov