PhysicalHealthcareFinancial ServicesHealthcareTheftCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountFinancial credentialsHealth (basic)HighContained

New West Health Services

bd_a736a2b4b879b434 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 18, 2015

Filed

Jan 15, 2016

To disclose

8 weeks

Affected

25,196state residents only

Linked

4 filings

Confidence

65%

Full breach record for New West Health Services →

New West Health Services d/b/a New West Medicare notified Montana and other state residents that a laptop containing customer PII, PHI, and financial data was stolen on Nov 18, 2015. No evidence of misuse was found. The company engaged forensic investigators, notified law enforcement, and offered credit monitoring.

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Incident timeline

discovery → filing · 8 weeks / 58 days

Nov 18, 2015

Begins

Nov 18, 2015

Discovered

Jan 15, 2016

Filed

vs. sector median

4 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

HHS OCRbd_50636571c30346c12016-01-15Verified
New Hampshire State AGbd_e3fc14d84ca074572016-01-15Verified
Massachusetts State AGbd_b9d71238ba360aa82016-01-19 · +4dVerified

Name: New West Health Services
norm: new west health
Domain: newwestmedicare.com

Name: New West Health Services
norm: new west health
Domain: newwestmedicare.com
Also named: New West Health Servicesdba oflegal entity
New West Medicaredba oftrade name
Industry: HealthcarellmFinancial Servicesllm

Discovered: Nov 18, 2015
Breach occurred: Nov 18, 2015
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 13, 2016
Affected individuals: 25,196state-resident count only
Data types: Identity (basic)Government IDFinancial accountFinancial credentialsHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Communicated with law enforcement prior to issuing this notice

During the incident: Notified law enforcement
Retained Navigant, a leading national computer forensics firm, to assist us in our investigation
Offering free credit monitoring and identity protection services through Experian’s ProtectMyID Alert
Changes made: Installing additional encryption on all New West laptops
Enhancing education for our employees
Strengthening our data security policies and practices
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(58 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 3 states

View merged incident ↗

HHS OCRJan 15 · first

New Hampshire State AGJan 15 · first

Montana State AGJan 15 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/New-West-Health-Services.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 15, 2016
Raw hash: 8ffd409470e59af94dacec1dfbff9453970014319c949f7d93a964c9b1bc5c6c

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityNew West Health Services

Victim entityNew West Health Services

Incidentdiscovered Nov 18, 2015

Stated responseNotified law enforcement

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov