HackingRetail & ConsumerRetailSkimmerSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedPIIFinancial accountIdentity (basic)LowContained

Shoyeido USA, Inc.

bd_a648029a22c80055 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2023

Filed

Aug 29, 2023

To disclose

12 weeks

Affected

19state residents only

Linked

5 filings

Confidence

65%

Full breach record for Shoyeido USA, Inc. →

Shoyeido USA, Inc. notified the NH AG of a data breach involving its e-commerce provider, CommerceV3. A skimmer program installed on CommerceV3's webserver accessed customer data between Nov 2021 and Dec 2022. 19 NH residents affected. Data likely included names, payment card info. Shoyeido notified law enforcement and sent notices on Aug 14, 2023.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 559 days

discovery → filing · 12 weeks / 84 days

Nov 24, 2021

Begins

Jun 6, 2023

Discovered

Aug 29, 2023

Filed

vs. sector median

+5 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_c44cb7cb0aed29b12023-09-01 · +3dVerified
Montana State AGbd_4549f045ec8360042023-08-14 · +15dCandidate
Indiana State AGbd_69385d1cc4a8c0042023-08-14 · +15dVerified
Maine State AGbd_925cabf6003b791e2023-08-14 · +15dVerified

Name: Holland & Hart LLP
norm: holland hart

Name: Shoyeido USA, Inc.
norm: shoyeido usa
Industry: Retail & Consumerllm

Discovered: Jun 6, 2023
Breach occurred: Nov 24, 2021 – Dec 13, 2022
Undetected for: 559 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 14, 2023
Affected individuals: 19state-resident count only
Data types: PIIFinancial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1530 Data from Cloud Storage ObjectT1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: CommerceV3 notified all major credit card brandsCommerceV3 confirmed that it has been in contact with law enforcementShoyeido has independently contacted law enforcement
Third party: via CommerceV3, Inc.
Initial access: external_remote_services

During the incident: Launched an investigation into the matter
Conducted a review of CommerceV3’s response to the incident
Independently contacted law enforcement
Working with law enforcement in their investigation of the security incident
Send notification via secure e-mail to the affected residents
Changes made: CommerceV3 removed the vulnerability
Implemented additional security measures designed to prevent a recurrence of such an attack
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(84 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Montana State AGAug 14 · first

Indiana State AGAug 14 · first

Maine State AGAug 14 · first

New Hampshire State AG+15d · this page

Massachusetts State AG+18d

Pattern: first filing Aug 14 (MT), last Sep 1 (MA) — a 18-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/shoyeido-usa-20230821.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 29, 2023
Raw hash: e8bac3d865007373c99887306bbf7e24e874af67b71940daaf8ce5690588935d

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityHolland & Hart LLP

Victim entityShoyeido USA, Inc.

Incidentdiscovered Jun 6, 2023

Stated responseLaunched an investigation into the matter

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov