HackingFinancial ServicesTechnologyFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)MediumContained

Loyal American Life Insurance Company

bd_a4afd3b5623df8fe · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 31, 2023

Filed

Aug 30, 2023

To disclose

13 weeks

Affected

2,600state residents only

Linked

4 filings

Confidence

64%

Full breach record for Loyal American Life Insurance Company →

Pension Benefit Information, LLC notified Loyal American Life Insurance Company that an unauthorized third party exploited a vulnerability in MOVEit Transfer software (provided by Progress Software) to access data on May 29-30, 2023. PBI downloaded data including names and other elements. PBI patched servers, investigated, and is offering 24 months of credit monitoring.

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South Carolina clock✓ SC CRA notice due13 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 2 days

discovery → filing · 13 weeks / 91 days

May 29, 2023

Begins

May 31, 2023

Discovered

Aug 30, 2023

Filed

vs. sector median

+5 wks slower

This filing is one of 4 filings about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_0612728846b6db032023-08-30Verified
Maine State AGbd_8b00c0897275a1372023-08-30Candidate
Massachusetts State AGbd_d9e6892ec58820b92023-08-30Verified

Name: Pension Benefit Information, LLC
norm: pension benefit information
Domain: mypensionbenefitinformation.com

Name: Loyal American Life Insurance Company
norm: loyal american life insurance
Industry: Financial ServicesllmTechnologyllm

Discovered: May 31, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2,600state-resident count only
Data types: Identity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Patch servers
Investigate
Assess the security of our systems
Notify potentially affected customers and individuals
Reviewing and enhancing our information security policies and procedures
Offering you access to twenty-four (24) months of complimentary credit monitoring and identity restoration services through Kroll
Changes made: Reviewing and enhancing our information security policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(91 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

California State AGAug 30 · first

Maine State AGAug 30 · first

Massachusetts State AGAug 30 · first

South Carolina State AGAug 30 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/LoyalAmericanLifeInsuranceCompany.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 30, 2023
Raw hash: 96f3231631eb9ff3319bdbaf4a4a8a21344cf5e3a0af45860d51309485e7cc91

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityPension Benefit Information, LLC

Victim entityLoyal American Life Insurance Company

Incidentdiscovered May 31, 2023

Stated responsePatch servers

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov