Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedPIIIdentity (basic)LowContained

QBE North America

bd_a2a0fdddd4e3a118 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 21, 2017

Filed

Jan 19, 2018

To disclose

26 weeks

Affected

6state residents only

Confidence

65%

Full breach record for QBE North America →5 incidents on file

QBE North America notified Montana residents of a phishing attack on July 19, 2017, which compromised employee email credentials. The attacker accessed mailboxes containing personal data of policyholders. QBE reset passwords, contained the incident, and offered two years of Experian IdentityWorks services to affected individuals.

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Incident timeline

undetected · 2 days

discovery → filing · 26 weeks / 182 days

Jul 19, 2017

Begins

Jul 21, 2017

Discovered

Jan 19, 2018

Filed

vs. sector median

+18 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed6 affectedView incident

Name: QBE North America
norm: qbe north america
Domain: us.qbe.com

Name: QBE North America
norm: qbe north america
Domain: us.qbe.com
Industry: Financial Servicesllm

Discovered: Jul 21, 2017
Breach occurred: Jul 19, 2017
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 11, 2017
Affected individuals: 6state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: phishing_link

During the incident: The employees who accessed the phishing site have had their passwords reset
QBE has taken steps to contain the incident
Continuing our efforts to inform and educate users of phishing techniques and train employees how to properly identify and react to suspicious email behavior
Changes made: Train employees how to properly identify and react to suspicious email behavior
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 weeks(182 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/QBE-North-America-2.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 19, 2018
Raw hash: adaa3359e3b5f95ee4d640850da0c053fd96e197e2a79275ce6fb12b07de0c0f

Reporting entityQBE North America

Victim entityQBE North America

Incidentdiscovered Jul 21, 2017

Stated responseThe employees who accessed the phishing site have had their passwords reset

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov