HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Jones Street Residential, Inc.

bd_9fdba356c3fd8714 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 18, 2019

Filed

Nov 18, 2019

To disclose

18 weeks

Affected

9state residents only

Linked

2 filings

Confidence

66%

Full breach record for Jones Street Residential, Inc. →

Jones Street Residential, Inc. notified the NH AG of unauthorized access to an employee email account between July 16-18, 2019. Discovered July 18, 2019. Affected 9 NH residents. Data included names, addresses, SSNs, driver's licenses, DOBs, and financial account info. Remediation included password changes, forensic investigation, and MFA implementation. Credit monitoring provided for 24 months.

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Incident timeline

undetected · 2 days

discovery → filing · 18 weeks / 123 days

Jul 16, 2019

Begins

Jul 18, 2019

Discovered

Nov 18, 2019

Filed

vs. sector median

1 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_a1e6a4e48b5d43452019-11-13 · +5dVerified

Name: Jones Street Residential, Inc.
norm: jones street residential

Name: Jones Street Residential, Inc.
norm: jones street residential
Industry: Professional Servicesllm

Discovered: Jul 18, 2019
Breach occurred: Jul 16, 2019 – Jul 18, 2019
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 12, 2019
Affected individuals: 9state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified the Office of the New Hampshire Attorney GeneralNotifying other regulators, as required
Initial access: valid_credentials

During the incident: Changed the account password
Launched an investigation with the assistance of computer forensics experts
Undertook a comprehensive review of all emails and attachments in the email account
Provided written notice to affected individuals
Provided access to credit monitoring and identity restoration services for twenty-four (24) months through Kroll
Changes made: Assessing the security of Jones Street systems
Exploring ways to strengthen its security policies and procedures
Implementing multi-factor authentication
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(123 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGNov 13 · first

New Hampshire State AG+5d · this page

Pattern: first filing Nov 13 (MA), last Nov 18 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/jones-street-residential-20191811.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 18, 2019
Raw hash: 565c41d0e36f8b07444d60caac8b70bb7ea1050e71b335c80035a3390587c382

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityJones Street Residential, Inc.

Victim entityJones Street Residential, Inc.

Incidentdiscovered Jul 18, 2019

Stated responseChanged the account password

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov