AccidentalFinancial ServicesFinanceMisconfigurationCustomer Data InvolvedIdentity (basic)Government IDMediumResolved

Veterans First Mortgage

bd_9f951867df1bd436 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 7, 2026

Filed

Feb 18, 2026

To disclose

6 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for Veterans First Mortgage →2 incidents on file

Veterans First Mortgage notified customers that a system error allowed some personal information (name, SSN, date of birth) to be accessible to another customer in their online portal. The company became aware of the issue on January 7, 2026, investigated, and fixed the error. No fraud or misuse was identified. Two years of complimentary credit monitoring and identity restoration services via Experian IdentityWorks are being offered to affected individuals.

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Massachusetts clock⏱ MA AG >30d6 weeks discovery → filing

Incident timeline

discovery → filing · 6 weeks / 42 days

Jan 7, 2026

Discovered

Feb 18, 2026

Filed

vs. sector median

2 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Veterans First Mortgage
norm: veterans first mortgage

Name: Veterans First Mortgage
norm: veterans first mortgage
Industry: Financial Servicesllm

Discovered: Jan 7, 2026
Materiality determined: —
Notification sent: Feb 18, 2026
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Misconfiguration

During the incident: Investigated the error and fixed the issue
Provided credit monitoring, fraud detection, and identity restoration at no cost for two years through Experian IdentityWorks
Changes made: Fixed the system error
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: MA AG >30d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-233-veterans-first-mortgage/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 18, 2026
Raw hash: 5ff0523b58969ca8227f2f586c1ac2e0c60cf159e041195cc0db7ba41f23b2dd

Reporting entityVeterans First Mortgage

Victim entityVeterans First Mortgage

Incidentdiscovered Jan 7, 2026

Stated responseInvestigated the error and fixed the issue

ComplianceMA AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov