HackingTechnologyFinancial ServicesInformationStolen CredentialsTargetedCustomer Data InvolvedIdentity (basic)Government IDFinancialMediumContained

Entergy Services, Inc.

bd_9e65d9a8bfe0c647 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 7, 2018

Filed

Feb 7, 2018

To disclose

≤1 day

Affected

1state residents only

Confidence

66%

Full breach record for Entergy Services, Inc. →

TALX Corporation, a subsidiary of Equifax, notified the New Hampshire Attorney General of a data security incident affecting one Entergy Services, Inc. employee. An unauthorized third party gained access to the employee's W-2 via the TALX online portal by answering personal security questions to reset a PIN. The incident occurred on June 21, 2017. TALX and Entergy terminated the portal service and offered 24 months of identity protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 231 days

discovery → filing · ≤1 day / 0 days

Jun 21, 2017

Begins

Feb 7, 2018

Discovered

Feb 7, 2018

Filed

vs. sector median

19 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: TALX
norm: talx

Name: Entergy Services, Inc.
norm: entergy services
Industry: TechnologyllmFinancial Servicesllm

Discovered: Feb 7, 2018
Breach occurred: Jun 21, 2017
Undetected for: 231 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 7, 2018
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Regulator citations: Reported to federal law enforcement
Initial access: valid_credentials

During the incident: TALX and Entergy worked together promptly to understand what happened
Based on the investigation, which concluded January 29, 2018
Entergy terminated the portal service altogether upon learning of the incident
The incident has also been reported to federal law enforcement
Changes made: Implemented additional security measures, including enhanced fraud monitoring
Offered 24 months of ID Patrol identity protection service and ID Restoration services, free of charge
Coordinating with TALX to implement additional security measures to help prevent recurrence
Online access to employee W-2 forms is now through an Entergy-controlled site
Source: Quoted from the filing itself, not independently verified.

Time to disclose: ≤1 day(0 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/talx-entergy-20180207.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 7, 2018
Raw hash: e89509a53693f718fc4ff5296df36213665733b19027410b7e3b68a89cb06ad3

Reporting entityTALX

Victim entityEntergy Services, Inc.

Incidentdiscovered Feb 7, 2018

Stated responseTALX and Entergy worked together promptly to understand what happened

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov