MalwareGovernmentGovernmentRansomwareData ExfiltratedSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)MediumContained

Pacific Market Research

bd_9c84555b60773925 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 4, 2021

Filed

Jun 24, 2021

To disclose

20 days

Affected

16,466state residents only

Confidence

69%

Pacific Market Research, a third-party survey vendor for the Washington State Department of Labor & Industries, suffered a ransomware attack on May 22, 2021. The attack encrypted servers and potentially exposed a document containing names, addresses, phone numbers, birthdates, and claim numbers of workers with active claims from March-August 2019. 16,466 Washington residents were notified. L&I contracted Pacific Market Research, making this a supply-chain incident.

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Washington clock✓ WA AG ≤30d20 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 13 days

discovery → filing · 20 days

May 22, 2021

Begins

Jun 4, 2021

Discovered

Jun 24, 2021

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed16,466 affectedView incident

Name: Washington Department of Labor & Industries
norm: washington department of labor

Name: Pacific Market Research
norm: pacific market research
Industry: Governmentllm

Discovered: Jun 4, 2021
Breach occurred: May 22, 2021
Undetected for: 13 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 24, 2021
Affected individuals: 16,466state-resident count only
Data types: Identity (basic)
Data elements: NameDate of birth
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial

During the incident: Hired experts to analyze and respond to the attack
Offering identity theft protection services through IDX
Put customer experience surveys on hold
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: WA AG ≤30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10490.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 24, 2021
Raw hash: 5dd053eb4a2a8fee055bf4cfbbeaf1aa44f51e677e67d0619f4978af9af8a84f

Reporting entityWashington Department of Labor & Industries

Victim entityPacific Market Research

Incidentdiscovered Jun 4, 2021

Stated responseHired experts to analyze and respond to the attack

ComplianceWA AG ≤30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com