HackingFinancial ServicesFinanceStolen CredentialsCapture Stored DataData ExfiltratedTargetedIdentity (basic)Government IDFinancial accountPIIMediumActive

Jackson Hewitt

bd_99ce740dc90749ea · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 1, 2017

Filed

Apr 29, 2017

To disclose

12 weeks

Affected

7state residents only

Confidence

64%

Full breach record for Jackson Hewitt →

Jackson Hewitt Tax Service Inc. notified customers of unauthorized access to personal information occurring between May and December 2016. The breach may have exposed names, SSNs, driver's licenses, and bank account numbers. The company engaged the IRS and forensic experts, offered 24 months of credit monitoring, and implemented additional security procedures.

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Incident timeline

undetected · 276 days

discovery → filing · 12 weeks / 87 days

May 1, 2016

Begins

Feb 1, 2017

Discovered

Apr 29, 2017

Filed

vs. sector median

+4 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed7 affectedView incident

Name: Jackson Hewitt
norm: jackson hewitt

Name: Jackson Hewitt
norm: jackson hewitt
Industry: Financial Servicesllm

Discovered: Feb 1, 2017
Breach occurred: May 1, 2016 – Dec 31, 2016
Undetected for: 276 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 29, 2017
Affected individuals: 7state-resident count only
Data types: Identity (basic)Government IDFinancial accountPII
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Working with government authorities, including the IRS
Initial access: valid_credentials

During the incident: Working with government authorities and cyberforensics experts
Enlisted the help of the IRS
Offering free credit monitoring and protection services
Setting up a hotline for potentially affected customers
Arranged to have AllClear ID protect your identity for 24 months at no cost
Changes made: Proactively implement additional security procedures to help prevent future incidents
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(87 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Jackson-Hewitt.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 29, 2017
Raw hash: e61d625bec820e4a289beba248c80e4c148a6b3faa66e9134521636605c0be5a

Reporting entityJackson Hewitt

Victim entityJackson Hewitt

Incidentdiscovered Feb 1, 2017

Stated responseWorking with government authorities and cyberforensics experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov