Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsData ExfiltratedCustomer Data InvolvedPIIIdentity (basic)Government IDMediumActive

QBE North America

bd_993f065a85ecfe2a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 1, 2017

Filed

Jul 3, 2017

To disclose

5 weeks

Affected

1state residents only

Linked

3 filings

Confidence

66%

Full breach record for QBE North America →5 incidents on file

QBE North America notified the NH Attorney General of a phishing attack on May 31, 2017, targeting employee email accounts. Credentials for five accounts were compromised, and mailboxes were accessed from Lagos, Nigeria. The incident affected one New Hampshire resident, whose PII (including government ID data on pilot record forms) was accessed. QBE reset passwords and is providing phishing training.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1 days

discovery → filing · 5 weeks / 32 days

May 31, 2017

Begins

Jun 1, 2017

Discovered

Jul 3, 2017

Filed

vs. sector median

4 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_151f362e23bfe1c42017-08-04 · +32dCandidate
New Hampshire State AGbd_9685d3b43da78ee32017-09-13 · +72dVerified

Name: QBE North America
norm: qbe north america
Domain: us.qbe.com

Name: QBE North America
norm: qbe north america
Domain: us.qbe.com
Industry: Financial Servicesllm

Discovered: Jun 1, 2017
Breach occurred: May 31, 2017
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)Government ID
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: phishing_link

During the incident: Identified employees who accessed the phishing site
Reset passwords for affected employees
Continuing efforts to inform and educate users of phishing techniques
Training employees how to properly identify and react to suspicious email behavior
Security Operations staff analyzing mailboxes
Changes made: Training employees how to properly identify and react to suspicious email behavior
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(32 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 3 · first · this page

Montana State AG+32d

New Hampshire State AG+72d

Pattern: first filing Jul 3 (NH), last Sep 13 (NH) — a 72-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/qbe-20170703.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 3, 2017
Raw hash: 763f1919e48a7a6cb763245f1537dd2377226feb4215d18f36d9d228db235de3

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityQBE North America

Victim entityQBE North America

Incidentdiscovered Jun 1, 2017

Stated responseIdentified employees who accessed the phishing site

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov