PhysicalFinancial ServicesFinanceTheftCustomer Data InvolvedIdentity (basic)Government IDMediumActive

Crystal & Company

bd_9930ff600de19bc0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 20, 2013

Filed

Sep 11, 2013

To disclose

12 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Crystal & Company →

Crystal & Company notified NH AG of a data security event where an employee's laptop was stolen from a vehicle on June 14, 2013. Discovered June 20, 2013. The laptop contained PII (name, DOB, driver's license) of one NH resident affiliated with client Linchris Hotel Corp. Crystal engaged Navigant for forensics and offered credit monitoring.

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Incident timeline

undetected · 6 days

discovery → filing · 12 weeks / 83 days

Jun 14, 2013

Begins

Jun 20, 2013

Discovered

Sep 11, 2013

Filed

vs. sector median

+3 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_5c1ff268a68e70242013-09-16 · +5dVerified

Name: Crystal & Company
norm: crystal
Domain: thecrystalcouncil.com

Name: Crystal & Company
norm: crystal
Industry: Financial Servicesllm

Discovered: Jun 20, 2013
Breach occurred: Jun 14, 2013
Undetected for: 6 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 11, 2013
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Data elements: Date of birth
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the New Hampshire Attorney GeneralProvided notice to various state regulatorsProvided notice to national consumer reporting agencies

During the incident: Reported the event to law enforcement
Changed this employee’s system login credentials
Commenced an internal investigation
Retained independent third party forensic experts, Navigant
Retained specialized data security counsel
Changes made: Offering access to one (1) free year of credit monitoring services and identity restoration services
Providing each individual with information on how to protect against identity theft and fraud
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(83 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGSep 11 · first · this page

Massachusetts State AG+5d

Pattern: first filing Sep 11 (NH), last Sep 16 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/crystal-20130911.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 11, 2013
Raw hash: b02496ad0fc6546da13e6f2d79b07b76aa57b4668df9e70cae3dceda88a2ad7d

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCrystal & Company

Victim entityCrystal & Company

Incidentdiscovered Jun 20, 2013

Stated responseReported the event to law enforcement

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov