AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Financial accountLowResolved

Harland Clarke Corp.

bd_98817809e9ee8485 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 30, 2019

Filed

Mar 18, 2019

To disclose

7 weeks

Affected · nationwide

2302 in this filing

Linked

2 filings

Confidence

66%

Full breach record for Harland Clarke Corp. →

Harland Clarke Corp. experienced a software error on January 30, 2019, causing check orders to be shipped to incorrect addresses. This misdelivery exposed names, addresses, and checking account numbers for up to 230 customers nationwide, including 2 in New Hampshire. The company implemented manual verification processes, provided credit monitoring, and corrected orders.

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Incident timeline

discovery → filing · 7 weeks / 47 days

Jan 30, 2019

Begins

Jan 30, 2019

Discovered

Mar 18, 2019

Filed

vs. sector median

2 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_aa0ebf2097532bf72019-03-12 · +6dVerified

Name: Harland Clarke Corp.
norm: harland clarke

Name: Harland Clarke Corp.
norm: harland clarke
Industry: Financial Servicesllm

Discovered: Jan 30, 2019
Breach occurred: Jan 30, 2019
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 12, 2019
Affected individuals: 230state + nationwide
Data types: Identity (basic)Financial account
Attack vector: Unknown

During the incident: Provided merchandise return label and instructions to retrieve and destroy mis-shipped packages
Refunded customers' orders or overnighted corrected orders
Implemented a new process for manually shipped packages to verify contents match mail labels
Engaged EZShield, Inc. to provide free credit monitoring services
Changes made: Implemented new software patches, policies, and enhanced procedures
Implemented a new process for manually shipped packages to verify contents match mail labels before repackaging
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(47 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMar 12 · first

New Hampshire State AG+6d · this page

Pattern: first filing Mar 12 (MA), last Mar 18 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/harland-clarke-20190318.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 18, 2019
Raw hash: 41c207d69ca6d5dcfaa93b2bd0d43eaba59b3c85f8d1b782d0932aa1cf3b748f

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityHarland Clarke Corp.

Victim entityHarland Clarke Corp.

Incidentdiscovered Jan 30, 2019

Stated responseProvided merchandise return label and instructions to retrieve and destroy mis-shipped packages

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov