MalwareHealthcareHealthcareRansomwareData EncryptedCustomer Data InvolvedPIIIdentity (basic)LowContained

Medjet and Medjet Assist

bd_987febebf86a7dd5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 5, 2023

Filed

Jun 3, 2024

To disclose

26 weeks

Affected

Not disclosed

Linked

3 filings

Confidence

65%

Full breach record for Medjet and Medjet Assist →

Medjet & MedjetAssist experienced a malware incident on October 17, 2023, which disrupted its computer network and rendered certain systems offline. On December 5, 2023, the company learned that certain data could have been taken during the period of unauthorized access. A review completed on May 10, 2024, confirmed that customer information was present in files at the time of the incident. The company engaged forensic professionals, revised network architecture, and offered 12 months of identity monitoring via Kroll. No actual misuse of data was confirmed.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday26 weeks discovery → filing

Incident timeline

undetected · 49 days

discovery → filing · 26 weeks / 181 days

Oct 17, 2023

Begins

Dec 5, 2023

Discovered

Jun 3, 2024

Filed

vs. sector median

+13 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_3b45fd74989d925a2024-06-10 · +7dVerified
Montana State AGbd_563a43428c8bc35b2024-01-05 · +150dCandidate

Name: Medjet and Medjet Assist
norm: medjet and medjet assist

Name: Medjet and Medjet Assist
norm: medjet and medjet assist
Industry: Healthcarellm

Discovered: Dec 5, 2023
Breach occurred: Oct 17, 2023
Undetected for: 49 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 3, 2024
Affected individuals: Not disclosed
Data types: PIIIdentity (basic)
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: External

During the incident: Restored our systems to normal business operations
Commenced an investigation into the nature and scope of the event
Commenced a thorough review of our server data for the presence of sensitive information
Partnered with computer forensics professionals to thoroughly investigate the incident
Provide notice to our clients out of an abundance of caution
Secured the services of Kroll to provide identity monitoring at no cost to you for twelve (12) months
Changes made: Revised our network architecture
Continue to utilize complex password requirements and multi-factor authentication
Continue to review our network for opportunities to strengthen our existing security measures in place and help prevent a future incident from occurring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 weeks(181 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGJan 5 · first

Vermont State AG+150d · this page

New Hampshire State AG+157d

Pattern: first filing Jan 5 (MT), last Jun 10 (NH) — a 157-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2024-06-03-assist-system-medjet-assistance-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 3, 2024
Raw hash: 847d62ba6d0285127048f94126fe950bc3ac0468cf83824f12889aaa9e8135e4

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityMedjet and Medjet Assist

Victim entityMedjet and Medjet Assist

Incidentdiscovered Dec 5, 2023

Stated responseRestored our systems to normal business operations

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov