HackingHealthcareFinancial ServicesHealthcareStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Trusted Health Plans, Inc.

bd_985caec43e68e31b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 28, 2021

Filed

Apr 5, 2021

To disclose

10 weeks

Affected

5state residents only

Linked

6 filings

Confidence

68%

Full breach record for Trusted Health Plans, Inc. →

Trusted Health Plans, Inc. notified the NH Attorney General of a security event discovered on Jan 28, 2021, involving unauthorized access to personal information of 5 NH residents (providers). Data potentially exfiltrated included names, addresses, SSNs, and TINs. The company engaged CrowdStrike and FBI, isolated systems, reset passwords, and offered 2 years of Experian IdentityWorks.

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Incident timeline

discovery → filing · 10 weeks / 67 days

Jan 28, 2021

Discovered

Apr 5, 2021

Filed

vs. sector median

1 wks faster

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_16fee5d23254a05b2021-04-05Verified
Maine State AGbd_aa70198d3396636d2021-04-05Verified
Indiana State AGbd_2ec85bfd99b9c5592021-04-07 · +2dVerified
Montana State AGbd_11f14c3e1e8f3e072021-04-08 · +3dVerified

Show 1 more filing ↓up to 10d gap

HHS OCRbd_ea8b10906a2b3c7d2021-03-26 · +10dVerified

Name: Trusted Health Plans, Inc.
norm: trusted health plans

Name: Trusted Health Plans, Inc.
norm: trusted health plans
Industry: HealthcarellmFinancial Servicesllm

Discovered: Jan 28, 2021
Materiality determined: —
Notification sent: —
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of InvestigationNotified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Informed the Federal Bureau of Investigation
Started our own inquiry
Engaged outside counsel
Retained an expert computer security company, CrowdStrike
Isolate the affected computers
Changing every password
Monitoring for signs of data misuse
Stopped operations that share information with our business partners
Changes made: Offering a free two-year membership in Experian’s® IdentityWorksTM
Notified Experian, Equifax and TransUnion of the incident
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(67 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

HHS OCRMar 26 · first

Massachusetts State AG+10d

Maine State AG+10d

New Hampshire State AG+10d · this page

Indiana State AG+12d

Montana State AG+13d

Pattern: first filing Mar 26 (DC), last Apr 8 (MT) — a 13-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/trusted-health-plans-20210405.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 5, 2021
Raw hash: 4f1ed94cc9c58b6d25f358bb3df78ef5d33c1ff9831b660cd545c83e584eaf6f

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityTrusted Health Plans, Inc.

Victim entityTrusted Health Plans, Inc.

Incidentdiscovered Jan 28, 2021

Stated responseInformed the Federal Bureau of Investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov