AccidentalFinancial ServicesFinanceMisdeliverySupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumResolved

EDWARD D. JONES & CO., L.P.

bd_97524b07baa454c1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 26, 2018

Filed

Jun 4, 2018

To disclose

6 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

63%

Full breach record for EDWARD D. JONES & CO., L.P. →

Edward D. Jones & Co, L.P. notified clients that its service provider, PricewaterhouseCoopers LLP, mistakenly provided a file containing client names and Social Security numbers to another financial services company via a secure portal on April 21, 2018. The file was accessed briefly by one senior employee who realized the error and deleted it. Edward Jones investigated with PwC and the other company, consulted law enforcement, and offered one year of complimentary credit monitoring.

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Incident timeline

undetected · 5 days

discovery → filing · 6 weeks / 39 days

Apr 21, 2018

Begins

Apr 26, 2018

Discovered

Jun 4, 2018

Filed

vs. sector median

3 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_9a86901ea725effb2018-06-04Verified

Name: EDWARD D. JONES & CO., L.P.
norm: edward d jones
Domain: edwardjones.com

Name: EDWARD D. JONES & CO., L.P.
norm: edward d jones
Domain: edwardjones.com
Industry: Financial Servicesllm

Discovered: Apr 26, 2018
Breach occurred: Apr 21, 2018
Undetected for: 5 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Attack vector: Third-Party / Supply Chain
Threat actor: Partner
Third party: via PricewaterhouseCoopers LLP

During the incident: Investigated the incident with the cooperation of both PwC and the other financial services company
Consulted with law enforcement
Partnered with Equifax to provide its Credit Watch Gold with 3-in-1 Monitoring identity theft protection product for one year at no charge
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(39 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJun 4 · first

California State AGJun 4 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-136767
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 4, 2018
Raw hash: 314a503f41acd8825dfe1595c5bc7c723a586661880e5718c8b2f8eef554ca35

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityEDWARD D. JONES & CO., L.P.

Victim entityEDWARD D. JONES & CO., L.P.

Incidentdiscovered Apr 26, 2018

Stated responseInvestigated the incident with the cooperation of both PwC and the other financial services company

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov