AccidentalHealthcareHealthcareMisdeliveryCustomer Data InvolvedGovernment IDIdentity (basic)PIIMediumResolved

Fountain Health, Inc.

bd_9726876aacfc9df4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 17, 2023

Filed

Oct 10, 2023

To disclose

12 weeks

Affected · nationwide

232 in this filing

Linked

2 filings

Confidence

66%

Full breach record for Fountain Health, Inc. →

Fountain Health inadvertently disclosed Social Security Numbers of 23 members to each other via bulk reimbursement checks processed by vendor Bill.com. Incident discovered July 17, 2023. Notices sent July 28, 2023. Credit monitoring offered. Internal reimbursement processes modified.

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Incident timeline

discovery → filing · 12 weeks / 85 days

Jul 17, 2023

Begins

Jul 17, 2023

Discovered

Oct 10, 2023

Filed

vs. sector median

on median

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_f1cab9276de13b102023-10-06 · +4dCandidate

Name: Fountain
norm: fountain
Domain: fountain.com

Name: Fountain Health, Inc.
norm: fountain health
Domain: fountainhealthinc.com
Industry: Healthcarellm

Discovered: Jul 17, 2023
Breach occurred: Jul 17, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 28, 2023
Affected individuals: 23state + nationwide
Data types: Government IDIdentity (basic)PII
Data elements: Social Security number
Attack vector: Misconfiguration
MITRE ATT&CK: T1566.002 Spearphishing Link

During the incident: Requested each recipient destroy the inadvertently disclosed information
Modified its internal processes relating to the mailings
Mailed a letter describing the incident and notifying the individual that their social security number had been inadvertently disclosed
Mailed a letter offering credit monitoring and identity theft protection services at no cost to the impacted residents
Changes made: Changed internal processes for directly reimbursing Members to ensure this does not recur in the future
Going forward, individual requests, not bulk requests, for gym reimbursements will be processed through Bill.com
Modification of supporting documentation for gym reimbursement excluding social security numbers will be required
Requiring the entire Accounting team to retake the privacy and security training courses
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(85 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGOct 6 · first

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/fountain-health-20231010.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 10, 2023
Raw hash: cbbfe2c831bc11f56959ce7d7e9dc1cf9306d582c879458f7a625f1884927ef2

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityFountain

Victim entityFountain Health, Inc.

Incidentdiscovered Jul 17, 2023

Stated responseRequested each recipient destroy the inadvertently disclosed information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov