HackingStolen CredentialsCustomer Data InvolvedCREDENTIALSIDENTITY_BASICLowResolved
Amtrak
bd_970e71f598be3db9 · schema v1 · pii pii-v1
Full breach record for Amtrak →National Railroad Corporation (Amtrak) detected unauthorized access to Amtrak Guest Rewards accounts on July 24, 2020. Compromised usernames and passwords were used to access accounts, potentially exposing personal information. No financial data or SSNs were compromised. The company reset passwords, implemented safeguards, and offered one year of Experian IdentityWorks. The incident is resolved.
California clockDiscovered Jul 24, 2020 → Notified Nov 5, 2020104d ✗ CA 60-day late15 weeks discovery → filing
This filing is one of 3 about the same incident.View merged incident
Linked disclosures
Why this link?Regulatory filings (2) · sorted by filing gap
- bd_f2ad5e3d1d8ef141Washington State AGfiled 2020-11-04Verified
- bd_00fb63d5aaac710bMontana State AGfiled 2020-11-05(1d gap)Candidate
Source provenance
- Source URL
- https://oag.ca.gov/ecrime/databreach/reports/sb24-195848
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
- Filed at
- Nov 4, 2020
- Raw hash
- d6f97417b370769c6ffbdf9e9e939aafd4bb625c78851c44070e1e09dce12d1b
Reporting entity
- Name
- The Nationalnorm: the national
- Domain
- thenationalva.com
Victim entity
- Name
- Amtraknorm: amtrak
- Domain
- amtrak.com
Incident
- Discovered
- Jul 24, 2020
- Materiality determined
- —
- Notification sent
- Nov 5, 2020
- Affected individuals
- Not disclosed
- Data types
- CREDENTIALSIDENTITY_BASIC
- Attack vector
- Unauthorized Access
- MITRE ATT&CK
- T1078 Valid Accounts
- Threat actor
- External
- Initial access
- valid_credentials
Compliance
- Time to disclose
- 15 weeks(103 days from discovery to filing)
- Compliance flags
- CA 60-day late · 104d
- Discovery-date grounding
- letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
- Clock breakdown
Statute Window Elapsed Threshold Status California Discovered: Jul 24, 2020→ Notified: Nov 5, 2020104d 60 days (analyst band, pre-2026 discoveries) CA 60-day late
Extraction provenance
- Status
- No extraction artifact recorded for this disclosure.